Martin
Posted
Great service.
Great service.
Excellent
810 reviews
Since 1976, LifeFone has helped people live their lives safely, confidently and independently. As a leading provider of Medical Alert Systems, LifeFone is recommended by healthcare providers throughout North America. These providers include: hospitals, area agencies on aging, home health care providers, social workers and geriatric care managers. LifeFone is an integral part of their overall care program. LifeFone has also earned an A+ rating from the Better Business Bureau.LifeFone's equipment protects you at home and on-the-go, available with optional fall detection. 24/7 help for medical, fire or burglary.Our services give individuals instant access to caring, compassionate help 24 hours a day, every day of the year. Subscribers can directly contact our specially trained Emergency Care Specialists with the simple push of a button. And LifeFone helps to maintain their Subscribers’ independence and overall quality of life by ensuring early intervention in emergency situations.
LifeFone (lifefone.com) has 810 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 86 reviews with 4 stars · Clear filters
Martin
Posted
Great service.
Roy
Posted
+The customer station has trouble linking to LifeFone's station. LifeFone operator complains of static, yet my cell phone functions well at the same location in my unit. Testing proves LifeFone adequate since the operator responds to me via my landline telephone.
Ric
Posted
Just wish people would ask a little more information when call was placed.
Anne M.
Posted
LifeFone has literally been a life saver at this end. Fast, Efficient (Personably as needed) and Very Reasonably priced too!
Carolyn
Posted
when we test the base unit and the fob each month, it takes a few minutes to connect to the monitoring facility. I wish they would acknowledge quicker, in case it really was a dire emergency.
Paula
Posted
If there is anything wrong with the product, they are very good about replacing it immediately.
Charlotte
Posted
Very good service when actually using the service. However, they were very slow to reply about a replacement pendant when contacted through there web site and also slow to send/deliver a pendant when a new pendant was requested over the phone.
Victoria
Posted
I have no problem with life phone in general; however, the additional “fall detecti option”does NOT detect a “soft fall“. For someone like my 95-year-old mom, who does not have the mental acuity to press the button after a fall, most of the Payment for “peace of mind” goes to my own, not hers.