customer
Posted
The freshness of the scallops were…
The freshness of the scallops were amazing!

Excellent
711 reviews
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 35 reviews with 4 stars · Clear filters
customer
Posted
The freshness of the scallops were amazing!
customer
Posted
The products were very well-packed and arrived fresh. Everything was delicious. I had called and was told to order for the day of the dinner, but did not notice on the site that arrival would not be guaranteed before 9. I was expecting an afternoon arrival, so that is the only reason for 4 stars - getting some misinformation from a call. We were lucky and it arrived at 7:15. When we voted if we would order a big family dinner like this again, everyone resounded with a big YES! (but I might order delivery for the day before)
customer
Posted
The food tasted great. The only downside is the shipping fee versus what we can get here in the Minneapolis/St.Paul metro area. We may use you again. Regards!
Response from Lobsters Online· Apr 7, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Amy M.
Posted
Great quality and fast shipping. We got good sized, meaty lobster that arrived chilled and alive. They were packed well and included easy to follow cooking directions. This has become our New Years Eve tradition (lobster and champagne in our pajamas; safe at home). I would have liked to have a tracking number sent to me however...the wrong zip code got entered on my order and I only received it thanks to a kind UPS worker who called and allowed me to pick it up at the closed Ups office it got delivered to.
Response from Lobsters Online· Jan 5, 2023
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We are glad to hear your order arrived and will continue to work to make sure we provide the best customer experience possible. We look forward to supporting your seafood needs in the future.
Dana G.
Posted
Good experience
Response from Lobsters Online· Jan 4, 2023
Thank you for your feedback. We are sorry you did not have a positive experience on your order with us. We strive to ship only the highest quality product in a way that arrives to you fresh. At Lobsters-Online, we strive for total customer satisfaction. We appreciate your understanding as we navigated through a very unique national weather experience. A representative has connected with you, and a full refund has been given. We hope you will give us a chance to earn your business back.
Around S.
Posted
They were really good. Only complaint would be the entire order were all Female. I do prefer males.
Response from Lobsters Online· Dec 14, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. Next time you order, please let us know you would prefer males and we can do our best to accommodate. We look forward to supporting your seafood needs in the future.
Dillon
Posted
Always quick delivery. Three 5 LB Lobsters. I got about 3.3 lbs of Meat. Very succulent. Only ate about half a lb. Froze the remaining in Milk. Going to make the rest into Lobster 🦞 Bisque Soup!!!
Response from Lobsters Online· Dec 8, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
customer
Posted
The order was easy to make. The lobsters came on time and were tasty. The lobster Bisque was not very good. All in all, I would recommend Lobsters Online with one caveat, the price is a bit much.
Response from Lobsters Online· Sep 21, 2022
Thank you for your feedback. We are sorry you did not have a positive experience with every part of your order with us. We are glad you had a great ordering experience and that you enjoyed your lobsters. We strive to ship only the highest quality product in a way that arrives to you fresh. At Lobsters-Online, we strive for total customer satisfaction. A representative will be reaching out to you shortly. We hope you will give us a chance to earn your business back.