Lobsters OnlineReviews of lobsters-online.com

Quality lobsters delivered on time

I forget her name but I dealt with her thruout my 1st order of 2 live lobsters to Dallas that FedEx delivered 1/2 dead after leaving them in 106 degree direct sun. She graciously gave me credit and helped me put together the perfect order for my daughter and son-in-law. I really was amazed. She is wonderful, I will now become a regular customer because of her.

this was a gift for my wife and sister in law. product arrived in great condition. my wife said "oh my they are still alive" I just laughed when she called. Thanks guys because happy wife happy life.

This is my second time ordering 4-lb live lobsters from lobstersonline.com and there is no doubt there will be a third, fourth and so on! Simply put, the quality of the lobsters is AMAZING and the customer service, ease of order and communication is all excellent.

Best prices on lobsters

I’ve only ordered lobster tails. With the exception of my last order (which I’ll speak to), the LTs were packed to ensure they arrived cold (sometimes nearly frozen), sizes are consistent and accurate, etc. Upon cooking the meat is tender and sweet (I usually broil or grill). My last order, all was consistent except the appearance of what I would describe as freezer burn (dryness/discoloration) on the exposed part. I emailed their customer service morning after I received my order; explained the issue and included photos. Received a response same day with an apology and an offer to make the matter correct. I chose the recompense I wanted and received confirmation it would be made so. I could not ask for better customer service. And I will continue to give them my business, since nothing is perfect and this one instance was addressed professionally, compassionately, etc. Also, as of my last order, pricing is better than most competitors.

This is the second time I’ve sent seafood to my son who in his heart he’s a New Englander but he lives out west. He was thrilled with everything both times and I personally love dealing with you all. Thanks so much. BJ Lovett

She was very polite and very accommodating