Lorraine H.
Posted
Order not received
Order not received. No communication. Why did I not read reviews first?? Guess I'll not see my money back either.
Average
128 reviews
Luxe Cosmetics is listed under Cosmetics & Makeup.
Luxe Cosmetics (luxe-cosmetics.us) has 128 customer reviews on Consumer Courier, with an average rating of 3.1 out of 5.
Showing 52 reviews with 1 star · Clear filters
Lorraine H.
Posted
Order not received. No communication. Why did I not read reviews first?? Guess I'll not see my money back either.
Bec
Posted
Ordered on the 1st March. I have not received my package nor have I received any response to several emails.
Carol H.
Posted
Order kept getting delayed. After 6 weeks gave up waiting & just cancelled. Total runaround trying to get my refund. Customer service is constant lies with standard lie of "we'll get back to you in 24 hours" NEVER happens. I am disputing this charge with credit card company & filing a complaint wirh BBB. BUYER BEWARE! I WOULD NEVER ORDER FROM THIS SUBSTANDARD & INFERIOR COMPANY AGAIN!
Elizabeth S.
Posted
Made an order. Never received anything. Emailed them, no reply. Seems I’m not the only one. Please don’t waste your time with this company! Seems like a total scam to me.
sarah
Posted
Been waiting 6 weeks for shipping information. Multiple emails unanswered. Save your time and money and shop elsewhere.
Sheri L.
Posted
Ordered 4/12 and nothing since. No response from customer support.
Kylee
Posted
This is a scam, I purchased this product and never received it. I attempted to obtain a delivery status on 3 occasions. No response! Do not waste your money or time. SCAM!
LouLou R.
Posted
Ive placed a few orders with this company and I now give up. I was blown away with the lash kit on my first order. I think my 3rd order they chamged the glue. I wasted all of the curling stickers trying to get the glue to work and so wasted i think £30 for the kit and the time! Their marketing implied that the glue issue was now resolved so I waited a while and the a couple of months ago placed another order. I tried today to curl my lashes and now they've changed the sticky curlers which is all i needed for the last 2 kits to be used. The new lash rods do not stick! Ive wasted a further £45 for 2 kits. Honestly I give up. The whole business model at this point seems like a scam to get you hooked in the beginning. I absolutely will not be bothering again. An absolute waste of hard earned money!