Great
514 reviews
Shop at Madame Bridal for wedding gowns, cocktail party dresses, prom dresses, evening gowns, plus-size dresses, casual dresses, beach destination wedding dresses
Madame Bridal (madamebridal.com) has 514 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 368 reviews with 5 stars · Clear filters
Madeline C.
Posted
I was skeptical but the dress came in fast and it fits great!!
Response from Madame Bridal· Jun 20, 2020
Hi Madeline we appreciate your brief and to the point review. Please enjoy your afternoon and keep in touch.
Penney J.
Posted
My daughter is getting married next year, and with COVID, I am starting to look for the Mother of the Bride dress. They have many small bridal shops where I live and some only specialize in wedding dresses. Most have a small inventory of Mother of the Bride dresses. The owner was very easy to talk with and offered a link for me to view at my leisure so I don't feel rushed trying to pick out a dress. I appreciate the assistance offered and already saw many beautiful dresses. I only wish the shop was closer to where I reside.
Response from Madame Bridal· Jun 18, 2020
Hi Penny it was a pleasure chatting with you online. I am delighted you saw Some dresses from this link I sent to you: https://madamebridal.com/mother-of-bride-groom-dresses I appreciate knowing you. In these difficult times we may be far away from each other but because your daughter is getting married our hearts are close to one another. We need more marriages to blot out the insanity of our current existence. Blessings to you and your family.
Bekah (soon to be) H.
Posted
An hour after I ordered my dress online (I couldn’t shop in person because of COVID-19 and it was a very overwhelming experience), the owner of Madame Bridal called me personally to talk about my preferences and confirm my measurements ... which I had wrong! I would’ve gotten a dress FOUR sizes too big if Simon hadn’t called to confirm. Furthermore, the dress is gorgeous, no tailoring needed. It is substantial—big and elegant and weddingly. And it was made and shipped with plenty of time to spare. Very good customer service and product! My fiancée is going to love it as much as I do. So thank you kindly for that!
Response from Madame Bridal· Jun 17, 2020
Hi Bekah, My family and I just finished dinner. I said to my wife let me take one more look at the computer before we call it a night. Well... I am glad I did. You wonderful review of me personally and Madame Bridal just put a smile on my face. May and your finance have a long, happy, healthy and prosperous marriage.
Karen R.
Posted
I ordered my dress on line. The first size was to big so I had to return the dress and get a smaller size. It I was very easy. The dress came well packaged. I love it and can’t wait for my daughters wedding and to be able to wear the beautiful dress. Thank you for making this an easy transaction.
Response from Madame Bridal· Jun 16, 2020
Hi Karen Rowe, It is wonderful to hear you are satisfied with your transaction. Madame Bridal wishes you and your family a wonderful wedding and a happy and long lasting relationship for the bride and the groom. And hopefully if that is what they want... Babies :)
Taylor S.
Posted
What an Amazing Experience!!! They blew me away with the customer service that all businesses should aim for. Even during this crazy quarantine time, they found a way to get me everything I needed and so quickly! I will recommend them to all of my friends and family a million times over! They even go the extra mile to send you an gorgeous live orchid in the mail after your purchase! I mean how CUTE!!!
Response from Madame Bridal· Jun 15, 2020
Oh Taylor.... You made us cry tears of Joy this morning. We hope you have a lovely Bohemian wedding in this beautiful dress you purchased form us and a long lasting happy mariage. https://madamebridal.com/willowby-50601-orion.html
bridget T.
Posted
I ordered what I believed was a full wedding gown. While ordering I was contacted by the store clarifying my order. Thank goodness for this follow up. Cuz I was not buying a full dress it was just the corset!!! I'm so glad the store took the time to reach out and take care of me. Unfortunately I had to cancel the order but the experience was very nice.
Response from Madame Bridal· Jun 15, 2020
Hi Bridget it was very nice chatting with you about this Corset top from Watters: https://madamebridal.com/wtoo-17118-lula-corset.html I am glad we were able to clarify your order. You are so pleasant.
Starsha M.
Posted
Awesome customer service! Loved that I could live chat and check dress availability on the spot! Very helpful and easy!
Response from Madame Bridal· Jun 15, 2020
Hi Sarsha thank you so very much for the information you shared with your customers. We hope you have an amazing week.
Maryam K.
Posted
Madame bridal is an awesome place where you can find beautiful dresses for almost every occasion. they have a great customer service that can help with checking availability of dresses and sizing as well. on top of that, they really care about their customers. I got a wedding dress from them for my wedding in August. they have strict return policy about wedding dresses. Due to coronavirus and all of this crazy situation. My wedding was canceled. I talked to the owner, and he was very understanding of the situation and helped me find solutions to my problem. I will definitely be referring them to my family and friends. Thank you Madame bridal!
Response from Madame Bridal· Jun 15, 2020
Hi Maryam. It was very nice chatting with you about the situation and the fact that your wedding is delayed because of Covid 19. I am glad we were able to assist you and look forward to hear from you again. Best to you and your extended family.
