maglocks.com Reviews | Read Customer Reviews of maglocks.com

maglocks.com Reviews | Read Customer Reviews of maglocks.com

maglocks.com reviews

Showing 176 reviews with 5 stars · Clear filters

RxFit Pike C.
Posted May 31, 2019
Well worth the money!
This lock system is amazing! Easy to operate and so much more efficient compared to our last system. You will not be sorry if you order a lock from maglocks.com!
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Rick W.
Posted May 25, 2019
Great customer service and help in…
Great customer service and help in deciding which system would be best.
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ChexTop
Posted May 10, 2019
Customer service was helpful
Customer service was helpful, and got the right type of maclock for our needs. All is well
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Kevin
Posted Apr 23, 2019
I got the parts I ordered in a timely…
I got the parts I ordered in a timely manner
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customer
Posted Apr 12, 2019
Incredibly fast processing and shipping…
Incredibly fast processing and shipping my order. I was very happy with my experience.
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David T.
Posted Apr 8, 2019
Great support even 10 years later!
We purchased a hotel that had a 10year old Maglock product in it. The software was nowhere to be found and the encoding computer crashed. We called support and they walked us through downloading and installing the system from scratch. Having this support was critical to keep our hotel running. They really went above and beyond to help us.
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customer
Posted Apr 2, 2019
Good value for the $s
Good value for the $s... Product was as described, priced very reasonably, and shipped immediately. No issues and no fuss!
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customer
Posted Mar 10, 2019
Great experience
Thanks for the great service
Response from maglocks.com· Mar 10, 2019
Our apology for what sounds like a terrible experience. We support and service the products we sell directly and should not ask a customer to contact a third party (manufacturer) for support. It appears we did not do our job correctly. Periodically, an item we sell could arrive damaged from problems in transit. When that occurs, we have a quick and simple process to service or replace the equipment. I will use your feedback to review our process and add checks to ensure your experience is not repeated. Thank you for taking the time to help us improve and again my apology for your poor experience.
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