ELLEN K.
Posted
beautiful product
beautiful product, terrific presentation, shipping great and customer service super efficient. love the gift that I bought and can’t wait to give it.

Average
636 reviews
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Maisonette (maisonette.com) has 636 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Showing 443 reviews with 5 stars · Clear filters
ELLEN K.
Posted
beautiful product, terrific presentation, shipping great and customer service super efficient. love the gift that I bought and can’t wait to give it.
Amanda A.
Posted
Received a defective Banwood Scooter that was a Christmas gift I had purchased for my son. Was impressed with how both Maisonette and Banwood handled my issue. I sent a video of the issue and they responded that they would replace the item. I have not received yet but was happy that the resolved quickly and easily.
customer
Posted
Truly excellent customer service. Swift and smooth. Would recommend on that, though cannot review product (it was damaged and refunded).
customer
Posted
Wonderful customer service! Maisonette reached out promptly to one of their partner vendors and rectified the situation and I have one happy boy now!
Sfow10
Posted
Excellent customer service. I reached out on the weekend and they responded promptly.
customer
Posted
Thank you for your prompt response!
Valerie
Posted
Customer service was exceptionally pleasant to work with
Response from Maisonette· Jan 8, 2025
Thank you for your feedback! We're thrilled to hear that you had a pleasant experience with our customer service team. We aim to provide exceptional support, and your kind words motivate us to keep improving.
Jennifer
Posted
First time shopping at Maisonette. My daughters loved all the various items ordered from umbrellas to stickers and crafts to jewelry boxes. One item was lost by the shipper and Maisonette immediately addressed the issue. Great company.
Response from Maisonette· Jan 8, 2025
Thank you for your review! We're thrilled to hear that your daughters loved their items and that our team was able to resolve the shipping issue quickly. Your satisfaction is our top priority, and we appreciate your support.