MassGenie Reviews | Read Customer Reviews of massgenie.com

MassGenie Reviews | Read Customer Reviews of massgenie.com

MassGenie reviews

Showing 88 reviews with 1 star · Clear filters

Valued C.
Posted Apr 29, 2019
Fraud!!!!
Fraud!!!!! They are sending empty boxes! Stay away
Response from MassGenie· Apr 30, 2019
The seller submitted a claim to UPS and it appears that the courier is still investigating. We will send you an update shortly.
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Valued C.
Posted Apr 28, 2019
You need a friend to purchase with you
You need a friend to purchase with you, it's not really saving money. it's them giving you a discount cause you've brought them a customer. I ended up buying my game system at gamestop
Response from MassGenie· May 3, 2019
Thank you for commenting here. You can purchase or join a power deal without a friend to purchase with you. You can invite a friend and join the power deal as well for both of you to have an additonal coupon code that you can use on your next purchase. Should you have any further questions, please feel free to send us an email at [email protected] or call us at 888-572-6193.
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Angry C.
Posted Apr 28, 2019
Since i did not sign up for this site …
Since i did not sign up for this site or ever been until now. 0 stars would be more appropriate
Response from MassGenie· Apr 29, 2019
We hope that you'll have time in the future to visit our website and purchase any of our high-quality products with better pricing. Thank you.
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Valued C.
Posted Apr 27, 2019
Never works
Never works. Have tried to buy 5 super deals and it consistently doesn't go through
Response from MassGenie· Apr 29, 2019
We are sorry about the site issue that we had previously. Everything is now active and our website is now working perfectly. Thank you.
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Valued C.
Posted Apr 27, 2019
Worst Online Store
Worst Online Store
Response from MassGenie· May 3, 2019
Our sincere apologies for what happened with your order. However we would like to ensure our customer verifies their orders to prevent any fraudulent transactions. Should you have any questions, please feel free to contact us at [email protected] or call us at 888-572-6193. Thank you!
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James S.
Posted Apr 27, 2019
Unhappy
So, I won, where is my product?
Response from MassGenie· Apr 27, 2019
Note: This is a digital code that will be sent in the tracking email. How to locate your PlayStation Plus digital code: Your PlayStation Plus digital code is the tracking ID located under your order history. To locate your tracking ID simply refer to your tracking email and click "track your package". You will be redirected to your order where you will find your tracking ID at the bottom right.
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Ernel A.
Posted Apr 26, 2019
My order was cancelled because Mass…
My order was cancelled because Mass Genie only accepts US credit cards. I use a ShippingCart.com US delivery address but pay using an international Visa credit card. I do the same with Amazon without issues.
Response from MassGenie· Apr 26, 2019
Unfortunately, MassGenie does not currently deliver orders to international locations. Fingers crossed, though; we might be able to ship orders to your country soon!
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Valued C.
Posted Apr 26, 2019
No thanks
Not a great business model for high demand products.
Response from MassGenie· May 3, 2019
Our sincere apologies for what happened with your order. May we know how can we assist you more further? Should you have any questions, please feel free to contact us at [email protected] or call us at 888-572-6193. Thank you!
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