Excellent
5,094 reviews
MDsaveMDsave, powered by Tendo Marketplace, is a free-to-use website that makes healthcare more accessible by changing the way patients shop for care. We partner with high-quality providers to offer affordable, upfront rates on medical procedures, allowing patients to purchase their care directly online with all related fees bundled together—that means no surprise bills or hidden costs! By paying upfront, patients can save money while avoiding unexpected medical expenses.Tendo Marketplace also powers Care Connect, offering employers access to bundled healthcare services for their employees.Visit mdsave.com to learn more.
MDsave (mdsave.com) has 5,094 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 55 reviews with 3 stars · Clear filters
Stevie D.
Posted
The hemorrhoids came right back.
Response from MDsave· Dec 6, 2023
Hi Stevie, we hope you were satisfied with your purchase through MDsave for your care services. If you need any follow up for health concerns, we suggest you reach out directly to your provider. We hope you will consider using MDsave again for any future care needs you might have. In good health - MDsave Team
Phillip A.
Posted
Was charged for the wrong procedure. Even when asking the attendant why the price was different than stated online. Then questioned why when the error was discovered I wanted to change to the correct procedure.
Mario U.
Posted
It was nice to make one single payment. But I thought that for the service to make one payment, it would have been nice to be able to already be scheduled for my appointments.
Response from MDsave· Nov 6, 2023
Hi Mario, thank you for the feedback! While we're unable to support that technology today, we hope you will consider using MDsave again for any future healthcare needs. - MDsave team
Brent F.
Posted
I thought this was supposed to keep me from paying insurance company on this little test but wasnt the case.
Response from MDsave· Jun 21, 2023
Hi Brent, we've looked into your case and it seems our provider partner erroneously billed the insurance company instead of processing the voucher. We've resolved the issue and issued the payment on 6/12/23 to the provider, so there shouldn't be any further issues. We hope you will consider using MDsave again for any future care needs! - MDsave Team
AB
Posted
I found the site a bit hard to navigate and there was only a minimal explanation of the type of Covid test, so I wasn’t sure if it would work for my travel or not.
Response from MDsave· May 11, 2023
Hi Amanda, we're sorry to hear you've had trouble locating a service. Our customer support team would be happy to assist you with your purchase or any future purchases - you can reach out to them Monday–Friday from 7am to 5pm CT (844) 256-7696 - MDsave Team
Tim Z.
Posted
radiology assist had significantly lower prices.
Response from MDsave· Feb 27, 2024
Hi, Tim. Our mission is to help patients find transparently priced, affordable bundled care. We help our partner facilities bundle their services and are typically able to offer lower rates because bundled pricing reduces billing and administrative costs for our providers. Some facilities only include the facility rate in their self-pay options, and while this may seem like a cheaper option at first glance, many patients end up receiving surprise bills later because the self-pay option quoted did not include other procedure-related services like radiology, pathology, labs, anesthesia, etc. We encourage all patients to ask questions about self-pay rates that may seem cheaper than a bundled option to be sure you have the full picture of the cost of your procedure. We hope you will reconsider using our services in the future. - MDsave Team
Mary
Posted
The receptionist and radiographer were very friendly with great service, but I have not even received my results yet! What if I have a serious heart problem? The past scans I have gotten at another facility were read the same day and and I received the results the same day as well.
Response from MDsave· Feb 27, 2024
We're sorry to hear you did not receive timely follow-up from your provider. Because we don't actually provide your care services, MDsave is unable to deliver any results or information about your care. Hopefully, this issue has been resolved with your provider. - In good health, MDsave Team
Jan K.
Posted
Only 1 of my 10 labs were available at a location near me. Only a couple were available if I drove iver an hour. I am still trying to get these labs as finances allow.
