MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

Showing 358 reviews with 4 stars · Clear filters

Bonniecu
Posted Jun 2, 2024
Great customer service.
Great customer service.
Response from MobileHelp· Jun 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Pamela L.
Posted Jun 1, 2024
helpful in info
very helpful in info given about system. but very disappointed in trying to contact you about set-up. called several times to talk to someone or have them call back like your system said = never received call bac k so makes me wonder if I fall how soon your system is going to responded. Pam Laforte
Response from MobileHelp· Jun 6, 2024
We are here for you whenever you need us. If you ever need us, please don’t be afraid to reach out.
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Laurie C.
Posted May 30, 2024
Easy set up quick ship
Easy set up quick ship
Response from MobileHelp· May 31, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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customer
Posted May 29, 2024
They seemed helpful and informative.
They seemed helpful and informative.
Response from MobileHelp· May 31, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Donna
Posted May 29, 2024
Didn’t work
Didn’t work I’m sadden to learn that I cannot use your device here in the Western Maine mountains as the signal is not strong enough to transmit a call. The pendant is also a bit heavy and lanyard thick— not very ‘stylish’
Response from MobileHelp· May 31, 2024
We received your review and your feedback is important to us, as we are constantly working to provide our customers with the best experience possible. We're sorry to hear that our system did not fit your needs. We would be happy to discuss alternative systems that may better suit your needs. Our Technical Support team is always happy to help, and can be reached directly by dialing 877-827-6207 Option 1. Thank you for being the most valued part of our MobileHelp family
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Eric
Posted May 28, 2024
Helpful and Thoughtful
My MobileHelp representative Katie was thoughtful and helpful in understanding the system and options.
Response from MobileHelp· May 31, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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John
Posted May 27, 2024
Sales rep was easy to understand and…
Sales rep was easy to understand and friendly to talk to. The whole process was easy.
Response from MobileHelp· May 28, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Robert L.
Posted May 26, 2024
Scott was very helpful in getting the…
Scott was very helpful in getting the specifics in place via email. All information was provided. I did find one concern with Mobile Help. I got repeated calls about my initial contact for information from multiple salespersons which was annoying and unnecessary.
Response from MobileHelp· May 28, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
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