customer
Posted
good
great customer service
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!

Excellent
5,712 reviews
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
customer
Posted
great customer service
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
customer
Posted
Scott was a wonderful salesperson. He was knowledgeable, efficient, thorough and totally helpful. He was my hero, and made me feel 100% confident that I had chosen the right product. I hope your other sales people are as good as he is.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Diane B.
Posted
Good customer service from Paula and good service for the price.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Kathleen
Posted
What made my experience great: Customer Service representative Brandy is personable, professional, knowledgeable and friendly. She did what she said she would do about returning my calls every time. Always factual on behalf on your company, but personable in a positive and professional manner.
Response from MobileHelp· Apr 15, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Marla H.
Posted
I was able to set this system up quickly for my mother. Samantha answered all my questions. When she didn't know the answer she reached out to other staff for help and helped me find safe solutions for my mother. She called me back promptly. She was a great help. Thank You Marla Hockenbury
Response from MobileHelp· Apr 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Muriel L.
Posted
I looked online for a medical alert system and this had a superior rating. Tony M answered all my questions and set me up with exactly what I wanted with an affordable monthly payment plan. Great, helpful service. I just ordered it yesterday and am looking forward to being protected by MobileHelp.
Response from MobileHelp· Apr 15, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Mary T.
Posted
The service rep explained the process in a relatable way. We matched the product with my need.I felt secure with ordering from this company. It affords .e the chance to go back to my own home safer.
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Judy S.
Posted
Mark was efficient, explained program quickly and helped with the one I chose. He is very polite and honest, I hope.
Response from MobileHelp· Apr 15, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp