MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

Showing 5,045 reviews with 5 stars · Clear filters

customer
Posted Apr 5, 2024
New user great advice
Very helpful
Response from MobileHelp· Apr 9, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
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/ C.
Posted Apr 5, 2024
Samuel was a wonderful sales…
Samuel was a wonderful sales representative, kind, knowledgeable and informative. When I had a question about the price after agreeing to pay for the contract, I called and spoke to Nicky. She, too, was informative and explained why the figure was what it was. The units have arrived and I have them activated. My only complaint so far is despite it weighing two ounces, the unit on the laniard is way too heavy for my neck. It's causing me pain. It works great! Two times I've had false fall alerts. I bent over to dress my husband - he cannot dress himself and it registered falls. Am pleased it is sensitive and working.
Response from MobileHelp· Apr 5, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family. Please do not hesitate to contact our Technical Support team if you are experiencing any discomfort with the equipment. We offer a variety of different systems, and we would be happy to help find one that is more comfortable for you. You can reach us at 877-827-6207. Thank you for being a part of our MobileHelp family!
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customer
Posted Apr 5, 2024
Albert was great
Albert was great! Very caring and helpful.
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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PEGGY B.
Posted Apr 5, 2024
MobileHelp rep Cindy was very patient
MobileHelp rep Cindy was very patient. She stayed on the line with me during a prolonged bank issue lasting almost an hour.
Response from MobileHelp· Apr 5, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Roy R.
Posted Apr 4, 2024
It was all easy to understand.
It was all easy to understand.
Response from MobileHelp· Apr 5, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Karen S.
Posted Apr 4, 2024
Very helpful!
The representative called me back very quickly and was very helpful and knowledgeable! My medical alert necklace is on the way.
Response from MobileHelp· Apr 5, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
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Mary
Posted Apr 4, 2024
The customer service rep was…
The customer service rep was knowledgeable and cheerful.
Response from MobileHelp· Apr 5, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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customer
Posted Apr 4, 2024
Helped with unit I need.
Helped with unit I need.
Response from MobileHelp· Apr 5, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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