MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

Showing 5,045 reviews with 5 stars · Clear filters

customer
Posted Jan 21, 2024
great
great customer service
Response from MobileHelp· Jan 22, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
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Donna
Posted Jan 21, 2024
It was so easy to get and no crazy…
It was so easy to get and no crazy sales talk. I'm so happy to get this Peace of mind in a butfor me it was the ambulance driver that picked me up off the floor after 12 hours. That said this is unimportant device to get.
Response from MobileHelp· Jan 22, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
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Donna Lee H.
Posted Jan 21, 2024
Donna’s a great MobileHelp Rep!
Donna, your representative, was extremely personable, knew your product’s features, calmed my worries by explaining how much I would be monitored and that my emergency contact could be my neighbor. She was a joy to talk to, empathetic, understanding, and had a great sense of humor…a great representation of your company…you have a good’n in her!!!
Response from MobileHelp· Jan 22, 2024
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
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Kelly S.
Posted Jan 20, 2024
Just signed up on 1-20-2024
Just signed up on 1-20-2024
Response from MobileHelp· Jan 22, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Carol V.
Posted Jan 20, 2024
Very disappointed
Very disappointed. It's been over a week and I still haven't received any thing. Getting ready to cancel my order.
Response from MobileHelp· Jan 22, 2024
We value your feedback and we apologize for any unexpected shipping delays. Ground shipping can take between 5-7 business days to arrive, and our records that your package is still in transit to be delivered within the expected timeframe. Our safety consultants are required to provide accurate expectations at the time of each order, and your feedback helps us improve. We value you as part of our MobileHelp family. If your package is not delivered by end of day, please contact us at 877-827-6207 and we will be happy to assist with sending out a new package. Thank you for being a valued part of the MobileHelp family.
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Lucretia
Posted Jan 20, 2024
Signed Up
We were referred by a friend and called for information and signed up. Michael was friendly, informative and answered all questions that we had.
Response from MobileHelp· Jan 22, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
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Frisbeemurph
Posted Jan 20, 2024
Farris was a fantastic representative
Farris was a fantastic representative over the phone. Very communicative, empathic and easy to deal with.
Response from MobileHelp· Jan 22, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
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Shirley m W.
Posted Jan 20, 2024
Representative was very professional
Representative was very professional
Response from MobileHelp· Jan 22, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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