MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp Reviews | Read Customer Reviews of mobilehelp.com

MobileHelp reviews

Showing 5,045 reviews with 5 stars · Clear filters

Bob D.
Posted Dec 18, 2023
Noel was patient and very thorough!
Noel was patient and very thorough!
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Customer
Posted Dec 18, 2023
Initial contact very good
Initial contact very good. No pressure.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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FREDERICK
Posted Dec 18, 2023
Stewart Hershey was very hel
Stewart Hershey was very helpful and informative for the services.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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customer
Posted Dec 18, 2023
Tony was great
Tony was great! Explained everything and answered all my questions.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Beth F.
Posted Dec 18, 2023
Customer service representatives are…
Customer service representatives are great.,Easy process.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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customer
Posted Dec 18, 2023
The sales rep made the services…
The sales rep made the services provided very clear and I expect it to be very easy to follow. Thank you.
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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customer
Posted Dec 18, 2023
Matthew in sales made this very easy to…
Matthew in sales made this very easy to sign up. Mom is very happy to have the service starting. We also had a mishap with Oma over the weekend and we are signing her up too ! Thank you !
Response from MobileHelp· Dec 20, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
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Ron T.
Posted Dec 18, 2023
New Box Worked Perfect.
So far NOT good. Base station arrived & on 12/16/23 I attempted to install at Mothers house. Does NOT receive signal. Customer service states Box could be faulty & stated they will ship another one immediately. We'll see how long this takes because as of Monday 12/18/23 I still haven't received a tracking number. **UPDATE On 12/20/23 Received New box. Was shipped fast! Installed it on 12/21/23 with assistance on phone from awesome Customer Service girl Carly. Box was tested twice and worked perfectly.
Response from MobileHelp· Dec 18, 2023
We value your feedback and we apologize for any issues with the original equipment. We are glad to see that you were able to speak with our Technical Support team for assistance with resolving the issue. The billing for your account has been adjusted accordingly. And our records indicate that your order has now shipped. You will receive a separate email from the shipping carrier with the tracking information as soon as it is generated. Please do not hesitate to contact us for assistance at 877-827-6207.
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