Jill
Posted
Professional and Friendly
Very professional and friendly
Response from MobileHelp· Sep 22, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.

Excellent
5,712 reviews
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Jill
Posted
Very professional and friendly
Response from MobileHelp· Sep 22, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Ruth S.
Posted
This was an automatic renewal, so all I needed to do was approve it. Had no contact with anyone else. Simple and easy.
Response from MobileHelp· Sep 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
VINCENT
Posted
I had an issue where my system was apparently malfunctioning because the monthly test failed. I called support and the tech went on-line and tested it and then said that my system was outdated and needed replacement. So then a replacement base station was sent to me along with a new lanyard button, wrist button and a wall button. When I received it, I called and the tech and within a couple minutes it was up and working. The support was very comforting to know the care was there.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
shere
Posted
No NEW RECENT changes to a system I've had for several years. But I love this program, the equipment and especially the staff that answers ANY inquiries.
Response from MobileHelp· Sep 22, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Janet K.
Posted
Knowledgeable people answer questions promptly! Thanks so much!
Response from MobileHelp· Sep 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Rita S.
Posted
I did not have experience
Response from MobileHelp· Sep 24, 2023
Thank you for your review! We are happy to know that you have been staying safe. If you ever need us, please don’t be afraid to reach out.
Mary W.
Posted
Quick and clear response to pendant battery replacement and activation of replacement pendants.
Response from MobileHelp· Sep 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Wendy A.
Posted
I feel completely safe and secure having MobileHelp’s devices on my person.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!