William and Polly S.
Posted
customer service
upgraded to new equipment at no cost to us. helped with setup and testing
Response from MobileHelp· Sep 21, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!

Excellent
5,712 reviews
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
William and Polly S.
Posted
upgraded to new equipment at no cost to us. helped with setup and testing
Response from MobileHelp· Sep 21, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Vickie
Posted
I have enjoyed having the MobileHelp equipment and support since 2019 after I suffered a stroke. It gives me the reassurance of knowing that help is only a call away no matter where I may be.
Response from MobileHelp· Sep 21, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
GMR
Posted
I have had other vendors before. None has compared to Mobile Help.
Response from MobileHelp· Sep 21, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Nancy
Posted
The Tech Richard was quite knowable and helped set up a new email which I needed. I’m very happy with this company
Response from MobileHelp· Sep 24, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Shashi S.
Posted
Truly speaking I hsve no experience with Mobilehelp service. Fortunately I have not needed to use it so far. I feel secure having this service and rated it based on that
Response from MobileHelp· Sep 21, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Gwendolyn S.
Posted
Help was here fast. As I was not able to move, I had to communicate by yelling. Glad to know I was able to get the message to mobile help so they could contact the correct person.
Response from MobileHelp· Sep 24, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Julia D.
Posted
Response was quick.
Response from MobileHelp· Sep 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Sherry J.
Posted
I talked to a billing and technical support rep. Both were very helpful, interested in what I had to say and provided relevant information in a timely manner.
Response from MobileHelp· Sep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.