Arturo
Posted
Slowest Customer Service
Most of my furniture was amazing. Customer service is taking forever to replace a damaged item. Probably over 2 months and no replacement yet.
Response from Modani Furniture· Nov 6, 2019
Thank you for taking the time to provide us with valuable feedback, Arturo. We are sorry to hear that our service failed to meet standards. We put strict procedures in place to ensure customer satisfaction, so it is disheartening to read otherwise. We have sent your information over to our service department and an agent will be reaching out to you momentarily. We apologize for any inconveniences that we may have caused you and hope that you will give us another chance in the future.



