moduleexperts.comReviews of moduleexperts.com

Just about mailed my CPU to them, wait let me read the reviews. My goodness!! No wonder they are a little cheaper up front, but they are not finished with you yet. Watch out folks!

My Mini had a fault on the footwell module. I sent it directly to the address on their current website. First surprise, they moved! didn't update their address, so had to re-route it. Sigh,,, Next, it was into the shop, and they wanted their pdf form filled out. The pdf form is not editable online! Oops. I sent them a Word doc and they got busy. After 3 days, get a call 'your module is damaged and can't be fixed by us'. Oh, and they shipped a module back to me, that was NOT the module I sent them. Pretty sure they flashed my good module, and sold it on to someone else, and sent me a burnt module that has a diff part number. Do NOT use this service.

Called to see if they could help with a PCM issues, I began to talk to a Chris about the situation and he just hung up on me, purposly i feel it was now. I called back and spoke to another man, Mark or something like that perhaps. At first he was your eager salesman, but halfway thru the explanation of ,y issues he stopped me and rudeley exclaimed they are a business that sells parts and not a garage... His attitude was way different after that, he cut the convo and hung up on me too after a few words. Not good at all! Glad I didnt give them a penny!

I sent a PCM from a 2006 Mercury Monterey to National Parts Wholesalers. Turnaround time was about a week. After "diagnosis & repair" my vehicle ran worse than before I sent the PCM in for repair. I called customer service. The girl on the other end of the line was yawning while I was explaining my issue. She said if I didn't get a call back from someone within 48 hrs, try calling back again. The next day a customer service person called me back to say I'd be getting a refund because "we can't reprogram your module." I should've been told this when I originally called about their services. THIS IS FRAUD. A week later, no refund showing on my credit card. Another call resulted in only $38.65 of my $149.00 charge being refunded. Buyer beware -- invoice states: "Diagnostic Evaluation Service (DES) ... is a non-refundable service." In other words, "Thank you for a hundred bucks, Sucker." Big mistake on my part, never agree to payment terms like theirs. Avoid these guys like COVID. Hope this helps.

This are thief’s and scammers , they said they could repair my module and charge me 149 . When they sent back my module it was not repair and they said they would refund my money and they never did . Even try calling through tall their phone number and they are no longer in service .👎👎👎😡

Mark is also a Peach , talk to you long enough to take a payment! No real feed back this company should be CLOSED ! STOLEN $276 FROM ME JUST TO SEND BACK MY UNIT AFTER A WEEK WITH NO REPAIRS! VERY RUDE AND DISHONEST YOU GUYS WILL GET WHATS COMING DONT DO PEOPLE LIKE THAT,OR TALK DOWN TO THEM I BEEN IN BUSINESS 20+ YEARS! UNACCEPTABLE BUSINESS WONDER HOW THESE CROOKS KEEP THEIR DOORS OPEN (SCAMMERS)

Is the worst company to deal with customer service non existent Had a conversation with Adam what a peach He is After conversation with Adam I refuse to send my module there to be repaired

Bate n switch ! Same story telling me can’t repair my ecu for Mercedes’ sprinter. Need to buy used one from them for additional $799.00 so they can unlock and reprogram using my old ecu? Oh lifetime warranty but you wouldn’t get the oringial unit back. New ECU from MB dealer is $789.00? Now I’ll start from scratch and try to get my ecu back TJ