David J.
Posted
The bed is not nearly as substantial as…
The bed is not nearly as substantial as expected.
Response from MrFluffyFriend™· Jan 20, 2023
Hi David. We try to constantly improve them with helpful feedback like yours.

Poor
11,886 reviews
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on Consumer Courier, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
David J.
Posted
The bed is not nearly as substantial as expected.
Response from MrFluffyFriend™· Jan 20, 2023
Hi David. We try to constantly improve them with helpful feedback like yours.
Joanne B.
Posted
Hi the texture is amazing and the ability to wash it is also great....I thought the sizing was inaccurate....I got the medium and was surprised to see that it was so small....I thought I got a small in error....I have a regular size Corgi and they like to stretch out...he is tail out the end of it.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Joanne. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Ian W.
Posted
Item was as described the only problem was the delivery it took a lot longer than promised hard to track.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Ian. Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
Pierre V.
Posted
I like the quality of the material however, I purchased the XXL model based on the picture in the add since my dog is 105 lbs. The bed is considerably smaller and thinner than the picture. My dog does not fit completely on it. I am a little disappointed but my dog still likes it.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Pierre. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Judith M.
Posted
I thought the bottom of the bed could have been softer, was disappointed and want to put more padding on the bottom for our Nova to lay on.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Judith. Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product and service.
Donald L.
Posted
The timeframe for delivery was ridiculous. Ordered on 12/12/22 and didn’t receive until 1/6/23 even though the money was debited on 12/12/22. As for the dog bed, they seem to like it.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Donald. Thank you for taking the time to write. We wanted to let you know how sorry we are for what happened.
B B.
Posted
Delivery was much slower than usual. Quality of the item very disappointing the pet bed was not filled well it was expensive and not worth the money. Most things I've received have been great this however was extremely disappointing.
Response from MrFluffyFriend™· Jan 20, 2023
Hello. Thank you for pointing out to improve our product in the future. I am sorry to hear that you were dissatisfied with our product and service.
Christine B.
Posted
Took way too long to deliver. Was supposed to be a Christmas gift.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Christine. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].