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2,950 reviews
My Pet SensitivityPet Health Starts At Home. We help you improve your pet’s health with tests, supplements, and support.
My Pet Sensitivity (mypetsensitivity.com) has 2,950 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 1,887 reviews with 5 stars · Clear filters
Alex I.
Posted
Process is easy, quick, results are more extensive than expected
Response from My Pet Sensitivity· Oct 27, 2025
Thank you so much for your feedback! We’re thrilled to hear that you found the process easy and quick, and that the results exceeded your expectations. Your experience means a lot to us, and we’re glad we could provide you with detailed insights.
Kayte G.
Posted
It was worth the wait. Very interesting how they break it down for each dog. the whole process was fast and easy. I find myself referring back to the report to help me clear up tummy issues for my dogs.
Response from My Pet Sensitivity· Oct 27, 2025
Hi We're happy to hear that the detailed breakdown was helpful and the process was fast. It's great you refer back to the report to help with your dog's tummy issues. Thanks for your feedback!
Anya
Posted
Fast and easy service.
Response from My Pet Sensitivity· Oct 24, 2025
Hi! We're glad you found our service quick and simple. Thank you for your positive feedback; we appreciate it greatly.
ANTHONY K.
Posted
I would recommend this if your having allergic reaction as it's comprehensive and gives you a plan for moving forward without going the vets and spending lots more and my dog is getting better by removing the items he is sensitive too
Response from My Pet Sensitivity· Oct 24, 2025
Hi! We're happy to hear that our product helped your dog! It's great to know that removing the sensitive items has led to improvement. Thank you for recommending our product and sharing your positive experience!
Mrs J.
Posted
Out of hours, super fast response to my email queries from Abbie. Put my mind at rest, thanks!
Response from My Pet Sensitivity· Oct 23, 2025
Hi! We're happy to hear that our quick response helped ease your concerns. We appreciate you taking the time to leave us feedback.
Agata B.
Posted
Cornelia from the customer support team was so helpful and super efficient at resolving a small mistake I’d made, with quick responses and timely help without any messing about - what an asset to your team!
Response from My Pet Sensitivity· Oct 23, 2025
Hi Agata, We're happy to hear that the support team was able to efficiently resolve the issue. We appreciate you taking the time to share your positive experience!
Bryn B.
Posted
I appreciated being notified when my pet's fur sample was received. Additionally, the notification email let me know when I could expect results. When I had not received them a couple of days after the window, I reached out to inquire and received a response from Cornelia in less than an hour. She attached a copy of the results to her response so I could see them right away. The report is very thorough and gives us a place to start looking for something our cat can eat that will help him get healthy again.
Response from My Pet Sensitivity· Oct 22, 2025
Thank you for your wonderful feedback! We’re so glad to hear that the notifications and prompt support from Cornelia made the process smooth and reassuring. 🐾 It’s fantastic that the report is helping you find the best options for your cat’s diet and health. We’re thrilled to know your little one has a better path to feeling healthy again!
Lincoln B.
Posted
I have read many reviews of this service, overwhelmingly they are positive. All of the negatives are oriented around issues that are clearly printed in the information prior to purchasing. 1. I see complaints made 2 days after the sample arrived at the testing facility because the client wasn't notified the sample arrived. This is moronic. Be an adult and have patience, complain if there's no communication after the specified time frame... Not just because you need to feel special and are so insecure about your package. 2. Overwhelmingly I see complaints and accusations about "hidden extra charges" these are the same charges mentioned on repeat about the 24/7 vet line you get the first month free. Be a responsible adult, read the contract, cancel the subscription. Stop being a crybaby because you are too illiterate of lazy to read what's plainly written in the agreement. I have found no ligitimate complaints, just impatience and laziness from helpless crybabies. I'm embarrassed for you people and look forward to testing my yorkie when I can afford it. I don't have much to spare, and have to budget to do this, so reading the reviews is super important, and other than BS, the overwhelming majority love this service, hopefully my little girl will benefit from it.
Response from My Pet Sensitivity· Oct 22, 2025
Thank you for taking the time to share your perspective and for your thoughtful review! We’re delighted that you’re looking forward to testing your Yorkie. 🐶 We understand how important it is to have clear information before purchasing, and we always aim to make our processes and any subscriptions transparent. It’s wonderful to know that you’re approaching this carefully and thoughtfully for your little girl—we’re confident she’ll benefit from the insights our testing provides. We look forward to helping you when you’re ready!
