Brad Z.
Posted
Natural Catch I ordered 2 6packs of… they told me to get F...
Natural Catch I ordered 2 6packs of yellow fin tuna I received 1 12pack of sardines
Average
60 reviews
Naturalcatchtuna is listed under General Restaurants.
Naturalcatchtuna (naturalcatchtuna.com) has 60 customer reviews on Consumer Courier, with an average rating of 3.5 out of 5.
Showing 17 reviews with 1 star · Clear filters
Brad Z.
Posted
Natural Catch I ordered 2 6packs of yellow fin tuna I received 1 12pack of sardines
Richard F.
Posted
there is only 2 filets in the can, the rest is just junk light all mixed in together, it's not what I want when making a Tuna sandwich, why not put all filets in the can, it's a rip-off to me, can't even make a good sandwich with those 2 filets, so I will never order this tuna.
George G.
Posted
Not recieved my order to date and unsure who to contact inorder to track. Please contact me and or credit my account for the unshipped and unrecieved cans of tuna.
Valued C.
Posted
No shipment after a month. Paid for 48 cans of Tuna never received 1. Told it was due to cali fires, but received an ad stating they were back in stock and I could order more. had various e-mails back and forth until I requested a refund due to no shipment. Then I got ghosted. Order at your own risk.
Robert J.
Posted
Paid high shipping for what was said to be 3-5 day shipping. Two weeks later and still not order. They tried to blame the California fires but I ordered several days before the first fire broke out. They had not even processed order after a week. Why then are they allowed to get away with charging higher faster shipping price. I may never get my order...Scammers
Burton Bentley I.
Posted
I wanted to try NaturalCatch tuna, so I ordered it on their site. During that process, there's a pop-up asking if you want to add sardines to the order. I checked that, but perhaps I erred (or the site did), and I ended up with twice as many sardines and no tuna. The order also arrived damaged and leaking sardine oil. Anyway, when I wrote to them, I shared that damage happens and there's no need to replace the leaking cans, but I'd like to figure out how to make the rest of my order work. After going back and forth, I will NEVER order from them again. Here's their EXACT reply so that you can make your own judgement about their total lack of customer service and respect: "You can see on the order confirmation it says exactly what you are ordering, so there should be no confusion. That is your original and only order, so there is nothing we can change other than replace the damaged cans. We apologize for any inconvenience."
Bill S.
Posted
Poor service, customer service lies about shipping. I was notified on Monday December 30 of shipment. When I checked on Friday Jan 3rd, tracking showed no shipment. I contacted customer service w they said wait because it takes awhile for tracking to update. It is now Jan 7th and status has not changed. This business is in San Diego and I am in Phoenix. I had to dispute the charge with my bank. STAY AWAY FROM THESE LOSERS,!
John G.
Posted
This is 100% unacceptable - now the delivery is set for the 19th -12 calendar days and 9 business days - unbelievable - absolutely the worst - I paid for 2-3 business day shipping - it does not take 6 business days to process an order