Excellent
427 reviews
New Era Debt SolutionsProviding friendly and professional debt relief for consumers since 1999. Let New Era's experience and expertise help you settle your debt for less, saving you lots of time and money.
New Era Debt Solutions (neweradebtsolutions.com) has 427 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 21 reviews with 4 stars · Clear filters
customer
Posted
They are wonderful to work with and have helped me get through tough times!
Response from New Era Debt Solutions· Feb 20, 2019
Dear Stephanie, Thank you very much for your review. We love working with great people like you. All of us at New Era wish you the very best! Sincerely, Dan Smith President
Aleyamma
Posted
over all iam happy with the service.
Response from New Era Debt Solutions· Nov 23, 2018
Dear Aleyamma, It is wonderful to hear that you are happy with the service. We promise to keep working hard on your behalf. Thank you for your wonderful review! Wishing you the best! Sincerely, Dan Smith President
Kristy A.
Posted
The new era team worked well with me, quick response when needed during a stressful period.
Response from New Era Debt Solutions· Nov 23, 2018
Dear Kristy, Thank you for your wonderful review. We certainly understand the stress involved and we are extremely grateful that you chose New Era to work with you. It is a pleasure and an honor to work with people like you. Thank you again and we wish you the very best! Sincerely, Dan Smith President
Jose
Posted
I really feel that New Era Debt is looking out for my best interest, however, I didn't give them a 5 Star Rating because, I would have liked to recieve an update on my account every so often by email. Also, I've been paying flawlessly for sometime now and have no clue or at least an idea as to when I will be done. The lack of communication by New Era was key in my review. Thank you.
Response from New Era Debt Solutions· Nov 17, 2018
Dear Jose, Thank you very much for your fantastic review. We are always glad to hear from you. And thank you for letting us know where we fell short. Good communication is critical and it sounds like we didn't live up to our standards. I will personally look into it. We will get back to you soon. Wishing you nothing but the best! Sincerely, Dan Smith President
Crystal
Posted
Helpful when I was unable to make my monthly payment
Response from New Era Debt Solutions· Nov 18, 2018
Dear Crystal, Thank you very much for your review. It's always a pleasure to work with people like you and I am glad we were able to help. Wishing you the very best! Sincerely, Dan Smith President
