Excellent
445 reviews
Newtek BankNewtek Bank is listed under Banking & Money.
Newtek Bank (newtekbank.com) has 445 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 380 reviews with 5 stars · Clear filters
DMatt
Posted
Customer service has been great the couple of times I have had to call them.
Response from Newtek Bank· Dec 29, 2025
Thank you! We’re glad our customer service team has been there for you when needed.
Sperby Piner, J.
Posted
Kimberly was fantastic. Dealing with me, she had the patience of a Saint. What a pleasurable experience. Such a nice person.
Response from Newtek Bank· Dec 29, 2025
Thank you for your feedback. We’re happy Kimberly made the process easy to understand!
Ingrid G.
Posted
As a Newbe to this sort of savings etc...Kimberly was more than kind and walked me through everything I needed. Great Experience. She was extremely efficient.
Response from Newtek Bank· Dec 29, 2025
Thank you for sharing! We’re glad Kimberly made the process easy to understand and ensured a great first experience.
Peter T.
Posted
Katie was very knowledgeable and professional, helped me to understand requirements and complete transactions.
Response from Newtek Bank· Dec 29, 2025
We’re happy to hear Katie provided clear, professional assistance. Thank you for taking the time to share your experience.
Robyn R C.
Posted
I recently opened a CD with Newtek Bank for the second time, and once again, Michael Mann made the process seamless. He is responsive, knowledgeable, and incredibly efficient, explaining each step clearly and following through exactly as promised. What stands out most is Michael’s professionalism paired with genuine care. Opening a CD can feel transactional, but he takes the time to ensure everything is handled correctly and that you feel confident in your decision. That level of consistency is why I returned to Newtek Bank and why I would not hesitate to work with him again. If you’re considering a CD with Newtek Bank, Michael Mann is someone you want handling it.
Response from Newtek Bank· Dec 29, 2025
Thank you for your feedback! We’re happy to hear Michael continues to deliver the consistency, professionalism, and care you value.
Vanessa
Posted
I really appreciate the level of customer service. I worked with Michael Mann to handle a request for my CD. Michael was clear, patient, and advocated for my needs.
Response from Newtek Bank· Dec 29, 2025
We’re glad Michael was able to provide clear, supportive guidance. Thank you for the feedback.
Kristin H.
Posted
Ja’Kira was the extremely helpful and patient in resolving my technical issues. From start to finish the process took over a week and she made sure to follow the process through completion and reach back out with information as it came available. Great job 👏 from a frustrated customer. 🥰
Response from Newtek Bank· Dec 29, 2025
Thank you for sharing this experience. We’re glad Ja’Kira supported you every step of the way.
Lindsey D.
Posted
Everytime I call for help they are all super helpful. Very impressed so far
Response from Newtek Bank· Dec 29, 2025
We appreciate the feedback and are glad our team has consistently been helpful when you’ve reached out.
