DRI
Posted
So far so good especially when we…
So far so good especially when we needed further assistance from support!
Response from NICE inContact· Nov 25, 2019
Great to hear! Thank you!

Great
268 reviews
Through a powerful combination of our technology, people and partners, we help organizations transform their customer experience into a business-driving competitive advantage. We make it easy for contact centers to win every customer interaction, deliver great customer experiences, and achieve their business goals—all from the flexibility and reliability of the cloud.
NICE inContact (niceincontact.com) has 268 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 94 reviews with 5 stars · Clear filters
DRI
Posted
So far so good especially when we needed further assistance from support!
Response from NICE inContact· Nov 25, 2019
Great to hear! Thank you!
Melissa
Posted
We use Nice incontact, we give it 5 stars hands down
Response from NICE inContact· Oct 30, 2019
Thank you, Melissa!
Vladimir
Posted
We use InContact and it works for us.
Response from NICE inContact· Oct 30, 2019
Glad to hear it is working for you!
David
Posted
InContact is easy to work with.
Response from NICE inContact· Oct 30, 2019
Thanks for the review!
Mike
Posted
I'm always finding way to better use NICE inContact. It's a very versatile product.
Response from NICE inContact· Oct 30, 2019
Glad to hear it is working for you in many ways!
Nicole
Posted
InContact has been great! Dave has been amazing helping us work through bugs. Everything is very diverse and allows us to be more advanced in what we can offer our customers.
Response from NICE inContact· Oct 30, 2019
Thanks Nicole! We are happy to hear our exceptional team has been supporting you.
Mike
Posted
I have been using InContact for about 3 years now. Overall, the system is very powerful and will really help to redefine your contact center from a sales perspective. There are things that could be better, but their product roadmap that is coming is going to resolve most (if not all) of those issues.
Response from NICE inContact· Oct 30, 2019
Thanks for sticking with us, Mike! We work to make improvements all the time.
Cambia
Posted
InContact is always ready to help fix any issue here at Cambia
Response from NICE inContact· Oct 30, 2019
Thanks for the review!