Richard B.
Posted
I have not received the product
I have not received the product or even a shipping notification. It's been 16 days. The purchase receipt says 2-5 days to ship and I would get a tracking number. So far nothing.

Average
205 reviews
👉💡Novostella offers high quality smart lighting technology products. Localized industrial design with humanized user experience. We are committed to creating stellar lighting experience for global families through our persistent innovation, devoted cra...
Novostella (novostella.net) has 205 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.
Showing 53 reviews with 1 star · Clear filters
Richard B.
Posted
I have not received the product or even a shipping notification. It's been 16 days. The purchase receipt says 2-5 days to ship and I would get a tracking number. So far nothing.
BH
Posted
Well for one, my experience isn't yet over. I'm being sent a request to provide a review, when the order has yet to be delivered. Took multiple days for help center to get back to me. Still awaiting shipping/tracking info well past the provided delivery date. Email sent requesting refund discussions have gone unanswered.
Jason
Posted
Scam. 2 weeks and my order has not shipped and they will not reply to any of my inquiries. Do not shop here.
Brian
Posted
When we ordered they said it would arrive in 3 to 5 business days. It has been 10 business days and no one will respond.
Michael G.
Posted
Been over a week still no package, or email with shipping tracking number
julio P.
Posted
A week from my payment and i did not get my item shipped your website said ship 48 hours after payment also emails was sent without answer yet
marissa H.
Posted
It’s been a week and I haven’t gotten an email about shipment or anything. You took my money 5 minutes after I ordered but no correspondence since then. I am not happy at all and would appreciate some communication and preferably my money back
David B.
Posted
I NEED TO RETURN THE PART FOR A REFUND