NovostellaReviews of novostella.net

919 North Market Street, Suite 950, Wilmington, Delaware

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3.6

Average

205 reviews

Novostella3.6

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About Novostella

👉💡Novostella offers high quality smart lighting technology products. Localized industrial design with humanized user experience. We are committed to creating stellar lighting experience for global families through our persistent innovation, devoted cra...

Novostella (novostella.net) has 205 customer reviews on Consumer Courier, with an average rating of 3.6 out of 5.

Also known as: novostella.net
Website: novostella.net
Category: Home Goods Stores
Location: Wilmington, Delaware
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 19% of reviews.
Most recent review: January 2026.

How we calculate scores

Novostella reviews

Showing 53 reviews with 1 star · Clear filters

MV
Posted May 4, 2022
I only got two of the three items I…
I only got two of the three items I ordered. The RGB flood never arrived!
Jörg B.
Posted May 3, 2022
Product not available after purchase.
Product not available after purchase.
Huot E.
Posted Mar 10, 2022
I order 4 items led lights
I order 4 items. When I got it. The box is old and rip , this product been return Preview buyer. Some accessory is missing. I send an email for a return, have not got a response yet. Very disappoint. I’ll call my credit card for a refund. Thanks
Response from Novostella· Mar 11, 2022
Hello Huot Really sorry this issue happens. I checked, we have replied your email few days ago, please kindly check it
Robert S.
Posted Mar 7, 2022
Bought two of your 100 watt
Bought two of your 100 watt units but you didn't even send me the IR unit to control them. Further, I've bought a couple of other units, but I cant get one of them to even respond with my internet control. Your support is poor. I don't think I will purchase any more of your product based on the iss-poor support.
Response from Novostella· Mar 8, 2022
Hello Robert Really sorry for the unhappy experience taken to you. We have sent you 2 extra IR remotes to you. They will arrive in 3 days. Please feel free to contact us if there are anything else we can help
Chris M.
Posted Feb 11, 2022
You cancelled my order without a single…
You cancelled my order without a single reason why . Horrible customer service.
Response from Novostella· Feb 14, 2022
Hello Chris Really for the unhappy experience. I checked your order. You bought a 20ft day light strip light before. Cause the item was out of stock, and our company decide not to produce this light in the future. So I have removed this product from our store and cancelled your order. Sorry for that we didn't contact you before cancelling the order. And to show our apologies, we can supply you a better tunable white strip light with the same price. You can see this link https://www.novostella.net/collections/indoor-led-strip-lights/products/20ft-6m-tunable-white-strip-lights You just need to make an order, and I will arrange the shipment for you asap and refund you the difference.

NovostellaReviews of novostella.net

About Novostella

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I only got two of the three items I…

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I order 4 items led lights

Bought two of your 100 watt

You cancelled my order without a single…

About Novostella

About these reviews

More in Home Goods Stores, Delaware

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Novostella reviews

I only got two of the three items I…

Product not available after purchase.

I order 4 items led lights

Bought two of your 100 watt

You cancelled my order without a single…