Average
196 reviews
Office AllyHealthcare Solutions for Accelerating Reimbursement & Maximizing RevenueSimplify Claims ReimbursementLeverage our All-Payer clearinghouse >Verify insurance eligibility prior to intakeFix errors before submissionSubmit claims to any payerSee real-time status of claimsSupport Payer-Provider RelationsAccess Payer Gateway solutions >Reduce rejections with custom rules and editsAssistance with claim routingHosted Payer data solutionsBoost Revenue RecoveryReduce bad debt and maximize claims reimbursement >Find known and unknown billable insuranceReview Medicare encounters for underpaymentsRespond to audits and appeal denialsIdentify and enroll patients into Medicaid and financial assistanceEnable Value-Based CareSupport enhanced quality of careMonitor patient rostersAddress and close gaps in careSecurely exchange clinical dataEfficiently Run Your PracticeRun small- and medium-size practicesOffer appointments and schedulingManage clinical documentationElectronically order and prescribeSupport payments and accounting
Office Ally (officeally.com) has 196 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Showing 121 reviews with 5 stars · Clear filters
Jeanne O.
Posted
Office Ally is extremely efficient in facilitating my billing. It alerts me to any mistakes immediately so I can correct it and send that billing on it's way. I appreciate this product greatly.
Response from Office Ally· Jul 2, 2025
Jeanne, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
ILEANA
Posted
IT WOULD BE BENEFICIAL, FOR BILLING COMPANIES AS WELL AS PROVIDERS, TO BE ABLE TO SEE THE CLAIM NUMBER WHEN CORRECTING A CLAIM IN THE BILLING/BILLING AREA. YOU GUYS HAD IT BEFORE, AND IT WAS SO MUCH EASIER. PLEASE PUT IT BACK.
Response from Office Ally· Jun 30, 2025
Ileana, thank you for the complimentary review. We are very glad that you are enjoying the product. We value your feedback as we continue to invest in strengthening the features and functionality of our products and we continue to focus on upgrading our service offerings. Someone from our team will be reaching out to you soon to better understand the issue and help seek a resolution.
Tammy C.
Posted
Office Ally is an amazing clearing house for us. We have used them for over 6 years and have never had an issue!
Response from Office Ally· Jun 30, 2025
Tammy, thank you for the complimentary review and thank you for being a long-time valued customer. We are glad that you are enjoying the product.
Felista W.
Posted
The website did what I wanted it to do. When I had problems I could contact their support, so that's nice. I like the user interface.
Response from Office Ally· Jun 27, 2025
Felista, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
K Abbott Billing Services I.
Posted
I have been using Office Ally for many, many years. They are very user friendly and provide all the information I need to get my providers paid! I highly recommend Office Ally and I do to any new provider I obtain in my billing service.
Response from Office Ally· Jun 24, 2025
Thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Erika H.
Posted
Easy and intuitive to use
Response from Office Ally· Jun 23, 2025
Erika, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are finding the product to be easy and intuitive.
Skiph
Posted
I have used Office Ally’s Practice Mate and EHR notes system now for years. I love both
Response from Office Ally· Jun 3, 2025
Skiph, thank you for the complimentary review and thank you for being a valued customer. We are glad that you are enjoying the product.
Sula G.
Posted
Every interaction I’ve had with an Office Ally representative has been courteous and professional. Recently, I encountered a frustrating situation where my claims were repeatedly rejected, despite being correctly submitted. Office Ally took my concerns seriously, opened a support case, and within a few days, I received a resolution. Since then, my claims have been accepted without issue. That level of responsiveness and support is truly invaluable.
Response from Office Ally· Jun 3, 2025
Sula, thank you for the complimentary review and thank you for being a valued customer. We are glad that you have had positive experiences with our support team.
