OnesimReviews of onesim.co

Onesim reviews

Showing 30 reviews with 1 star · Clear filters

ABDELFETTAH N.
Posted Mar 21, 2023
We can't top app any esim.
We can't top app any esim.
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Miroslav
Posted Mar 20, 2023
i cannot esim activated
i cannot esim activated
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Xiaopu
Posted Mar 18, 2023
Overall, bad signal and no customer service.
I have also contacted your customer service, but did not get any assistance. The signal went of frequently, while other people around me had data. I often was trapped, when needed signal / data. Website and google maps loaded slowly.
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Edmund R.
Posted Jan 19, 2023
Poor customer service
Poor customer service. Does not respond
Response from Onesim· Jan 23, 2023
Dear Edmund, We have completed a full refund on your 5GB bundle order. If you had problems with the 1GB bundle, let us know. Regards, Onesim Team
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Nat
Posted Jan 3, 2023
It didn’t work
It didn’t work. Tried many things, followed all instructions and got help from a phone shop. It didn’t work. Bad experience.
Response from Onesim· Jan 3, 2023
Dear Natalie, Let me deal with your situation. We see that you activated eSIM and connected to the Internet on December 28th at 18:49 (GMT). You may not have mobile data roaming activated, or you are out of Movistar's coverage area. We will send detailed instructions to your email. In any case, please accept our apologies. Regards, Onesim Team
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Sael R.
Posted Jan 1, 2023
Did not work in mexico
Did not work in mexico, was very disappointed.
Response from Onesim· Jan 2, 2023
Dear Sael, We are very sorry that you had a negative experience with Onesim. We will check your case with the operator. We have made a full refund. Additionally, we will send you a promo code for a 10% discount on your next purchase. If you have any questions or issues in the future, feel free to contact [email protected] Regards, Onesim Team
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