HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions Reviews | Read Customer Reviews of onsetcomp.com

HOBO Data Loggers & InTemp Monitoring Solutions reviews

Showing 927 reviews with 5 stars · Clear filters

V Arena/J G.
Posted Aug 14, 2019
Everything was perfect
Everything was perfect, we received the items successfully and the customer service is excellent. Thanks
Report
Erin M.
Posted Aug 13, 2019
Great customer service
Shipping was fast, the loggers were exactly what we needed and were easy to deploy, and customer service was very helpful in figuring out the software.
Report
Glorimar T.
Posted Aug 13, 2019
Merchandise arrive sooner than expected.
Merchandise arrive sooner than expected.
Report
Gabrielle B.
Posted Aug 12, 2019
The sales rep was very helpful in…
The sales rep was very helpful in putting my order together. Everything was shipped quickly. I also appreciated that they managed to fit everything into a relatively small box.
Report
Paul M.
Posted Jul 31, 2019
First Time User of Water Logger
First Time User of Water Logger I just purchased my first HOBO UL20 water logger. It worked perfectly when I programmed and deployed it. However, I had a little trouble using the HOBOware Pro software to correct for barometric pressure changes, but IT support walked me right through the steps I needed to take to correct my data. Now it will be even easier to use and process the data next time.
Report
Logan
Posted Jul 30, 2019
Excellent quality of service
Fast shipping, right product, I'm a satisfied customer. My only qualm is the use of Styrofoam packing peanuts. They should explore reusable or recyclable shipping options. 07-31-2019 - found out the packing peanuts are corn starch! These will now get composted. Updated rating to 5 stars!
Response from HOBO Data Loggers & InTemp Monitoring Solutions· Jul 31, 2019
Thank you for your feedback. You will be pleased to know that we do not use Styrofoam peanuts! Our packing peanuts are made from corn starch, fully bio-degradable. Cheers, Gregg 508-743-3141
Report
Colin E.
Posted Jul 24, 2019
great help via chat feature
great help via chat feature. prompt assistance and shipping
Report
Bill G.
Posted Jul 24, 2019
Outstanding Customer Service and a Great Product
The customer service I received when I called Onset to inquire about this product was the best I have ever received from any company. And the tech specialist who helped me out was not the person who took my order, so I don't think there was a commission incentive. The product itself is surprisingly easy to use for someone who is not a techie. The free software walks you through it. As I write this I see it sounds like a paid review, but it isn't -- just honest feedback from a guy who was intimidated by the technology at first (but not now) and wishes more companies exhibited this level of customer service. I wish Onset was a company with which I could do more business, but this one datalogger is probably the only product of its kind I will ever need.
Report