Allan
Posted
Customer support beats anything in recent memory
I made an error on my departure date and their support got back to me in under 30 minutes, supplying a link to correct the error. It was totally my fault, but they made it right.

Excellent
583 reviews
We provide verifiable flight reservation for visa application process.
Onward Ticket (onwardticket.com) has 583 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 526 reviews with 5 stars · Clear filters
Allan
Posted
I made an error on my departure date and their support got back to me in under 30 minutes, supplying a link to correct the error. It was totally my fault, but they made it right.
Nicole V.
Posted
Excelente servicio Hice una reserva pero por la escala no me funciono la respuesta fue muy eficaz, me reembolsados el dinero y pude hacer otra reseva que salio perfecta. Muy eficaz
Jota S.
Posted
I’ve been using Onward Ticket for years now and have never once had any issues. I accidentally booked the wrong date once and with one email and less than 30 minutes I got it changed and didn’t have to pay more. Amazing customer service.
Soy S.
Posted
Excellent service!!!!
Rochelle G.
Posted
Booked a ticket with them as a requirement for my next travel. There was a slight problem but their customer support helped and assisted me until I got it fixed. They have the most patient and competent staff. Would highly recommend!
Raymond Runowski, J.
Posted
I’ve used Onward Ticket several times. Never had a problem. I always use them when I fly to the Philippines.
jayson de C.
Posted
Very helpful and responsive staff specially Melodie!
David K.
Posted
Really helpful at the airport for a country that required an exit ticket before allowing me to check in. Had to book twice with Onward Ticket because first one didn’t go through (total time spent: 5 minutes), but wrote them immediately after and got a refund issued for the order that didn’t go through in no time. Made it to my destination country without any further problems. Top quality customer service, would definitely use again!