Great
351 reviews
OutdoorMasterOutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 240 reviews with 5 stars · Clear filters
John H.
Posted
It’s very convenient, but I like to use my truck AC plug with long extension cord , more convenient
Response from OutdoorMaster· Sep 26, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Tony N.
Posted
I purchased the pro goggles/Kelvin helmet bundle one size too big. I reached out to the returns department regarding an exchange for the proper size and let me tell you…The representative (Effy) was very helpful through out the entire transaction and kept me updated with every movements. I love my new gear, I wore it around the house for hours just to test out the comfort level and it exceeded my expectations. Very light materials and up to date with the fashion. Can’t wait to rock these awesome new gear this winter at steamboat!!
Response from OutdoorMaster· Sep 26, 2025
Thank you so much for your kind words! We’re thrilled to hear that you're happy with your new gear and that Effy was able to assist you smoothly throughout the process. We hope you enjoy wearing it at Steamboat this winter – it sounds like it’ll be a fantastic experience! If you ever need any further assistance, don’t hesitate to reach out. Have an amazing time on the slopes!
Sarah W.
Posted
I’ve been using the Outdoor Master Shark II SUP pump and it’s genuinely brilliant - fast, reliable, and makes board inflation effortless. What really sets the company apart, though, is how they stand by their 2-year guarantee. I had a minor issue and their customer service team was prompt, professional, and couldn’t have done more to help. It’s rare to find a company that backs their products so confidently and treats customers with such care. Highly recommend both the pump and Outdoor Master as a brand.
Response from OutdoorMaster· Sep 19, 2025
Thank you so much for your kind words! We're thrilled to hear you're happy with our product. We appreciate your support!
Hrhalana
Posted
OM responded promptly to my concern and resolved the matter. Well done
Response from OutdoorMaster· Sep 18, 2025
Thank you for your amazing review! We're grateful for your support and look forward to serving you again!
Damien.M
Posted
Quick customer service feedback and products. Shipping was fast delivered to Japan without extra taxes.
Response from OutdoorMaster· Sep 18, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
alex L.
Posted
I definitely will order from OutdoorMaster again! I ordered the RHINO MIPS Full Face Bike Helmet. At first, the color didn't match what I was looking for... I reached out to customer service and they were really helpful! They exchanged the helmet for the color I was looking for and resolved the issue right away. The helmet looks awesome!
Response from OutdoorMaster· Sep 10, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Cristian V.
Posted
I accidentally ordered the pump without the battery, but I quickly corrected the mistake and Outdoor Master changed the order very promptly. The surprise was that it was delivered much earlier than estimated. The product is very good and easy to use. I recommend it.
Response from OutdoorMaster· Aug 28, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
Jairo F.
Posted
I purchased the Rhino FF helmet for my son and the GEM for myself. They are good quality for the price. What I am more impressed with is customer service. They are respinding, understanding and resolve issues fast.
Response from OutdoorMaster· Aug 27, 2025
Thanks for the great feedback! We’re glad you had a positive experience with us. Your satisfaction means a lot!
