Average
6,717 reviews
Overstock.com is listed under Furniture Stores.
Overstock.com (overstock.com) has 6,717 customer reviews on Consumer Courier, with an average rating of 3.0 out of 5.
Showing 262 reviews with 3 stars · Clear filters
Dinah
Posted
There could have been more information. I wasn't sure how many packages were in the order and if they were all there I got asked for a review long before I got all the pieces.
Response from Overstock.com· Oct 11, 2026
Thank you for your feedback. We truly appreciate you taking the time to share your experience with us.
Jeana C.
Posted
They are very difficult to assemble. The seats are hard to fit and bolt properly into the back rest. The fabric is glued on all seams and threads are coming out especially on the top of the seat back. Luckily, the nails hold it together. I'm hoping the threads will not unravel the fabric further. I wish the chairs had been partially assembled so that only the legs had to be attached.
Response from Overstock.com· Oct 11, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Donna F.
Posted
The blanket had several pulls on the fabric…
Response from Overstock.com· Oct 11, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
Leslie
Posted
Delivery was on time, and the side table was very easy to assemble. The finish on the product was sub-par, in my opinion. I purchased the walnut stain, which was much darker than pictured and the finish was rough to the touch. I will most likely sand it smooth and paint.
Response from Overstock.com· Oct 11, 2026
Thank you for sharing your feedback with us. We are sorry to hear you experienced an issue. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
David K.
Posted
Time & refund
Response from Overstock.com· Oct 11, 2026
Thank you for sharing your feedback with us.
Rosa C.
Posted
Delivered with Damaged shelves and no instructions
Response from Overstock.com· Oct 8, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
customer
Posted
I received the cart I ordered however one of the locks for one of the shelves is broken.
Response from Overstock.com· Oct 8, 2026
Thank you for bringing this to our attention. We are sorry to hear your item did not arrive in the condition expected. Our team would like to help resolve this for you. Please contact our Customer Support team directly at [email protected] with your Order # or email address associated with your account so we can review your concern and assist you as quickly as possible.
customer
Posted
Delivery time was different than promised
Response from Overstock.com· Oct 8, 2026
Thank you for taking the time to share your experience with us. We are sorry to hear we did not meet your expectations. Your feedback is important, and we appreciate the opportunity to learn from it as we continue to improve our customer experience.
