Mary H.
Posted
Great communication!
I appreciated the great communication I received after placing my order. I had questions about resolving some issues, and they were answered by an actual human who was very helpful!
Excellent
452 reviews
Packlane makes it easy and affordable for small businesses to design and order custom boxes and packaging. Through Packlane's online store, customers can apply their own branding and artwork to various stock packaging styles, get an instant quote, and preview their box designs in full 3D using state of the art browser technology. Customers can place orders in quantities as low as 10 units and see it delivered in 2 weeks.
Packlane (packlane.com) has 452 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 380 reviews with 5 stars · Clear filters
Mary H.
Posted
I appreciated the great communication I received after placing my order. I had questions about resolving some issues, and they were answered by an actual human who was very helpful!
Kristen K.
Posted
Packlane does a great job printing boxes and getting them shipped quickly. They’re also really good about warning you if an image is pixelated and offer assistance with design.
Megan O.
Posted
Jeanne provides wonderful customer service! So thankful to be able to work with her!
lori B.
Posted
Jeanne in prepress was amazing!! Excellent customer service and a remarkable help!
Kamryn
Posted
The design process was easy and the best part - our customized boxes came much earlier than expected! I would definitely recommend ordering through PackLane. Their customer service was helpful as well with the online chat option in answering any questions I had along the way.
Amanda C.
Posted
Packlane has offered me some of the best customer service! In addition to making awesome custom mailer boxes materials, their customer support team is always friendly, helpful, and incredibly responsive. When I pointed out that there was a glitch in how I was being charged for shipping, their team made sure to take note to review the expense once my order was shipped and remedy any errors. Will definitely work with them again!
Doug P.
Posted
I've ordered a few boxes over the past couple of years with Packlane and I love several things about these guys: their design tools, the box options, the quality construction, and the terrific outcome and delivery. Pretty much every part of the process. Best part: no 500-piece minimums! If I need 50 boxes, I can order 50 and the price is still excellent.
Virginia L.
Posted
Response time was very fast and changes were made to the proof right away and as specified. Good experience so far!