Irfan.
Posted
Service
Great Customer Service.

Excellent
572 reviews
We know that our customers depend on us to provide equipment and support that is vital to the success of their mission critical operations. For this reason, we are dedicated to serving them with the very best products and service. We measure our success by the feedback our customers provide rather than by our profits. Although our customers tell us we already provide the best products, warranty, and service, we are constantly trying to do better. But don’t take it from us, please read what our customers say.
Pack Mule (packmule.com) has 572 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 540 reviews with 5 stars · Clear filters
Irfan.
Posted
Great Customer Service.
Tom R.
Posted
In an effort to replace my tired, old utility cart with a high speed, low drag- heavy duty cart, my research led me to Packmule, where I began a dialogue with Andrew Prosser. Andrew provided excellent, and timely customer service including graciously accommodating my last minute "add ons. In the end, I was not able to actually purchase the cart; but Andrew and the Packmule design team were exceptional in designing a powerhouse, which would have easily met my demanding needs. The proposal was sent out expediently, and I have no complaints. Thanks guys!
MIke
Posted
Excellent response to my request for quote which I promptly received as well as knowledge of the equipment request.
Richard
Posted
in the rat race that we've allowed, it's nice to have great support that takes pride in helping
Emily
Posted
Customer service is quick, accurate, and pleasant to deal with! Definitely a good experience.
Tom
Posted
Great customer service!!
Kong
Posted
Website was super easy to navigate and the pricing was exactly what I wanted to pay for each item I needed.
Doug
Posted
It was a very easy and prompt connection to request pricing and info for the Pack Mule SC775 Stockchaser. Very Satisfied with the support.