Excellent
213 reviews
PawsyLabsPawsyLabs is listed under Pet Stores in Newark, Delaware.
PawsyLabs (pawsylabs.com) has 213 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 164 reviews with 5 stars · Clear filters
Claudia M.
Posted
Great customer service.
Response from PawsyLabs· Aug 23, 2026
Thank you, Claudia! Great customer service is something we genuinely work at every day, so it means a lot that it showed. We're always here if you or your pup ever need anything. 🐾 — The PawsyLabs Team
CJ
Posted
Day 17 - the 1st morning in 2 years my beagle did not wake me up at 2, 3 or 4 am stratching and licking. We slept till 6 and I literally cried with relief for both my dog and me. All of today she only causally sniffed and briefly licked a foot. No ear stratching, aggressive foot licking or biting, or scooting.
Response from PawsyLabs· Aug 23, 2026
CJ, this one brought a tear to our eyes too. Two years of broken nights, and then a full sleep through to 6am — for both of you. That's exactly why we do this. Thank you for sharing something so personal, and give your beagle a gentle ear rub from all of us. 🐾 — The PawsyLabs Team
Shelly W.
Posted
I've been looking for something for 2 years now to stop itching for my 40 lb in English Bull dog pawsy works, it's been about 2 weeks she has less redness and irritation on her paws she's looking for paws less and she's itching us I am so grateful Thank you so much
Response from PawsyLabs· Jul 13, 2026
Thank you so much, Shelly! Two years is a long time to search, so hearing that your English Bulldog is already showing less redness and irritation — and seems more comfortable on her paws — after just a couple of weeks truly means the world to us. Every dog settles into the routine at their own pace, so keep going and we'd love to hear how she's doing further along. Give her a gentle belly rub from all of us! 🐾 — The PawsyLabs Team
Michael
Posted
They were attentive to my concerns and promptly addressed it to my liking. Thank you.
Response from PawsyLabs· Jul 13, 2026
Thank you, Michael! Listening carefully and sorting things out quickly is exactly what we aim for, so it's wonderful to hear we got it right for you. We're always just an email away if anything else ever comes up. 🐾 — The PawsyLabs Team
customer
Posted
Sarah removed my concerns quickly. It's refreshing to find a company that listens, that cares, and makes simple adjustments that work for the customer.
Response from PawsyLabs· Jul 13, 2026
Thank you so much! Sarah will be thrilled to read this. Listening, genuinely caring, and making the small adjustments that actually work for you is exactly the kind of company we want to be, so this really made our day. We're right here anytime you need us. 🐾 — The PawsyLabs Team
Customer C.
Posted
In contact straight away, sorted the problem within 24 hours, excellent customer service.
Response from PawsyLabs· Jul 13, 2026
Thank you so much! Getting in touch straight away and sorting things within 24 hours is exactly the standard we hold ourselves to, so it means a lot to hear we hit it for you. We're always here if you ever need anything else. 🐾 — The PawsyLabs Team
KAREN J.
Posted
The response was prompt snd helpful
Response from PawsyLabs· Jul 13, 2026
Thank you, Karen! Prompt and helpful is exactly what we aim for, so we're glad we could be there when you needed us. Don't hesitate to reach out anytime. 🐾 — The PawsyLabs Team
Terry W B.
Posted
Thanks for responding my message in a timely manner, disregard the message I sent earlier, about the monthly reorder ,subscription..
Response from PawsyLabs· Jul 13, 2026
Thanks so much, Terry! Happy we could get back to you quickly — and no problem at all about the earlier message. If any questions about your reorder or subscription ever come up down the line, we're always right here and glad to help. 🐾 — The PawsyLabs Team
