Great
682 reviews
PaycomPaycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Paycom (paycom.com) has 682 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Showing 493 reviews with 5 stars · Clear filters
Terri H.
Posted
Love Paycom!! We are a medium sized non-profit and Paycom Payroll Processing has saved me hours. The system is user-friendly and the payroll specialists are always courteous and helpful.
Response from Paycom· Aug 23, 2022
We're beyond grateful for you, Terri! Our teams love hearing that we have made HR and payroll processes a breeze. Thank you for your review.
Brian
Posted
We have been very impressed at All Clean Services with the implementation and use of Paycom's app and software. Paycom is both very simple and user friendly. It covers our company needs.
Response from Paycom· Aug 19, 2022
We're glad our software has benefitted your company, Brian! We'll pass your praise along to your implementation team. Thank you for leaving us your feedback!
Katherine
Posted
Paycom has excellent customer service, a simple to use design, and anytime I have an issue - they are quick to respond. I have no complaints about our experience over the last two years. We've added a few modules on since we initially signed on with Paycom and those additions have been seamless as well.
Response from Paycom· Aug 19, 2022
We're so glad our teams and product have positively impacted your company for the last two years. It's great to know that you've enjoyed our software and are continuing to expand your partnership with us. Thank you for taking the time to leave us a review. We can't wait to continue working with you!
Marion H.
Posted
Luke Aubrey with Paycom is helpful, responsive and a pleasure to work with. He is the best kind of salesperson - knowledgeable about the products & services they offer, but never pushy or aggressive. On the support end, he always finds the time to answer all of our many questions!
Response from Paycom· Aug 19, 2022
Paycom Sales Representatives are among the most knowledgeable and talented in the industry. Their purpose is not only to sell the product but also to provide quality support for the clients. Thank you for sharing this great feedback with us, Marion!
Thatcher T.
Posted
Best practice was great. Michael really listened to what we needed. He knew right away how to help us make our life simpler. He gave us great ideas on things we didn't even think about. Can't wait for our next best practice
Response from Paycom· Aug 19, 2022
Thatcher, we are delighted to hear about your best practice with Michael! It makes us proud to know that he cares for your organization's needs and goals the Paycom way. Thank you for your review!
Crystal S.
Posted
Previously used Paychex with a company over 1,000 people with numerous acquisitions. Our implementation specialist was patient with us through the entire process and very accommodating!
Response from Paycom· Aug 17, 2022
We're glad to have you with us at Paycom, Crystal! It's rewarding to know your client team provided you with a thorough and accommodating experience. Thank you for your review.
Terry O.
Posted
8/17/2022 - Braden and Lauren were absolutely fantastic. This was my first experience setting up a payroll, and my new company is located in Europe. Braden worked with me daily, including meetings and conference calls with our Switzerland Office, and myself, to procure all required information. Once the account was set up, Lauren followed up with myself directly, and again, she was excellent. Communication for a service like this is paramount, and both Lauren and Braden should be commended. Terrence Onufer - Steelforce Packaging Inc.
Response from Paycom· Aug 18, 2022
Terry, we're delighted with your customer service experience. Braden and Lauren have attended to your needs by the Paycom standard, and we're proud of them. We know an expanding business like yours requires attention to detail and consistent communication throughout the processes. Thank you for your business and your review!
Geoff E.
Posted
Scott and Justin were very easy to work with. They explained the process in detail and made the onboarding really easy. Using Paycom has helped our business be more efficient by freeing up time spent on in-house payroll. I highly recommend Paycom for ease of use and payroll transparency.
Response from Paycom· Aug 17, 2022
It's great to know our software has given you some of your valuable time back so you can get back to doing more of what you enjoy. We also like to know that our setup teams are making the onboarding process as seamless as possible and are setting our clients up for long-term success. Thank you for your review. We can't wait to keep working with you!
