Jennifer F.
Posted
User friendly site
User friendly site, and great prices!

Excellent
2,403 reviews
Payne Glasses was built on a simple belief: everyone deserves clear vision without compromise.We are a customer-first, optician-led, employee-owned eyewear company headquartered in Pittsburgh, Pennsylvania, designing prescription eyewear for real life—with a focus on accuracy, comfort, and honest value. Prescription glasses start at $5.95.By owning our process from start to finish, we’re able to maintain consistent quality, transparent pricing, and accountability — without unnecessary markups. From expert guidance to responsive customer support, we’re here to make vision care feel clear, reliable, and easy to trust.
Payne Glasses LLC (payneglasses.com) has 2,403 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 2,048 reviews with 5 stars · Clear filters
Jennifer F.
Posted
User friendly site, and great prices!
John H.
Posted
Quality service and great price!!!
Jordan D.
Posted
Payne has always been quick, easy to work with, responsive and deliver a top quality product at fantastic prices.
mary Z.
Posted
Try on feature is great. Very easy process to order.
Shelley N.
Posted
my first pair of progressive sunglasses weren't correct. when I let them know their customer service was great, they took care of it no questions asked. free return label for my 1st pair and prompt emails responses throughout the process. My remade pair is perfect. I would recommend!!!
Amanda Marie J.
Posted
Literally their Customer Service is AMAZING!!! Our package was marked delivered by USPS but never showed up. I reached out to Payne on what to do since USPS wasn’t being helpful after 4 days and these were the first pairs of glasses for my daughter that we needed before she went to school. Not only did they reply immediately, they offered to REMAKE and RESHIP the whole order to another address or ship through FedEx that they would also pay for! ABOVE AND BEYOND what I could have ever expected! Luckily the same day I reached out to them our neighbor down the block got our glasses delivered to them and they took them immediately over to us so we didn’t even need the generous offer from Payne but the fact they offered to help out so quickly was just amazing. We already loved Payne and we’ve never had any issues with any pairs of glasses (we order a lot! there’s 4 of us!) and now I know that their customer service is incredible too! Customers for life, you can’t get any better than them!!! ❤️
Margaret W.
Posted
Friendly customer service
Laurie Z.
Posted
Ordering is simple, prices are great, and the customer service is fantastic. The glasses I have received have been high quality with perfect progressive lenses. Definitely recommend!