Average
261 reviews
Moon's mission is to provide frictionless financial services that free your crypto.Purchase Moon Visa® Prepaid Cards with Bitcoin, stablecoins, and other cryptocurrencies. Pay at millions of online merchants with secure virtual cards.
Pay with Moon (paywithmoon.com) has 261 customer reviews on Consumer Courier, with an average rating of 3.2 out of 5.
Showing 108 reviews with 1 star · Clear filters
Tha Bik Cung Lian Cung P.
Posted
It's a scam. I send money and i never get back my money. They advertise it as it's worth trying. Anyway, it's a scam.
Response from Pay with Moon· Aug 21, 2025
Hi, that’s definitely not the experience we want anyone to have. We’ve checked our system but couldn’t locate your transaction from this review alone. Please reach out to [email protected] and we'll track down what happened.
Walid L.
Posted
Unjustified extra charge, I advise against it. I had put $10.5, I found $8.85 without any explanation
Response from Pay with Moon· Aug 21, 2025
Hey Walid, we totally get how frustrating unexpected charges can be. We’d love to look into what happened and give you a clear explanation. Please reach out to us at [email protected]
دار العسل الحر ا.
Posted
: URGENT: Stuck Funds, Non-Responsive Support, Legal Action May Follow Dear Moon Team, I have initiated two USDT (TRC20) transfers from Binance to my Moon account on July 29 and July 31, 2025, each for $10. Both amounts were successfully debited and confirmed on-chain, yet they remain marked as “incomplete” on your platform. The “Request Credit” and “Complete Payment” options do not function, and after several days, I have received no response to my support requests. This constitutes a serious breach of trust and could be considered financial misconduct. If my funds are not credited or refunded within 72 hours, I will be forced to file complaints with the following authorities: Federal Trade Commission (FTC) Better Business Bureau (BBB) Consumer Financial Protection Bureau (CFPB) State Attorney General’s Office Additionally, I will escalate the issue publicly through online crypto communities and social media. I expect a full resolution immediately. Sincerely, A Very Disappointed Customer
mohamad sobhan B.
Posted
This is a spam site. It may make one or two successful transactions for you, but it will definitely block your money once under various pretexts. This site has no reliable support and is in beta with a staff of 4 people. I suggest you do not use this site at all, as your money will be gone one day.
no N.
Posted
They can flag any crypto transaction as suspicious and require identification. I performed several transactions just fine, but after a while they flagged my account as suspicious due to source of funds (my BTC was legit and I am in no way interacting with anything illegal). Luckily I only lost $15 that way.
jermaine
Posted
I have been using this to pay for subscriptions, in total I have put maybe 60$ in the first few days. They locked my account when i tried to pay my subscription again, the exact same company i paid last time, and the same amount, and my depo has come from the same btc address SCAM SCAM SCAM, there is nothing suspicious at all
Arash Z.
Posted
Hi They blocked my balance and noticed to verify my account i have do ot but no support team answer any mail.
Armin N.
Posted
I've added 100$, and they put my account on hold/suspend, and they are not sending me a verification link. It's been two weeks, they are not responding to any support request or anything on live chat....100% legit SCAM..avoid this service
