PetEdgeReviews of petedge.com

I paid for priority shipping and ten days later I still don't have my order. Would hate to see what regular shipping is like!

I have still not heard about the rest of my order. The shampoo was suppose to ship on the 1st but I haven’t received any shipping info.

I paid extra for shipping to have item here by friday. It did not even ship on the date it was suppose to. Shipped 2 days later. My project is now on hold because it did not ship on the correct day and no communication from Pet Edge about a possible delay

I ordered an $1100 tub and it's been deducted and put back into my bank 4 times now. My business account is a mess because of it. It was suppose to ship on November 30th, still hasn't. We won't be ordering from Pet Edge in the future, this has been ridiculous!

When i ordered Shampoo i was told it would be here on the 12th. i received one of the gallons i ordered, but the other three didn't show up until the 16th. I have a business, and i can't use you because i order supplies because i need them, not just for something to do. if i can't trust you to get them to me when you say, well then i will find someone else.

Most on line stores no longer charge for shipping. Petedge's shipping charges are to much money. Also two out of the three items I ordered were either discontinued or back ordered for months and I was not made aware of that until after my order had been placed. Very disappointed in petedge.

After waiting a week for my order, I called to see where it was. I was told it hadn't been shipped yet. Why? They didn't know. I requested at that time that an invoice be placed inside the box when it did ship so I had receipts for my tax preparer. The girl told me that couldn't be done because of Covid. That is unacceptable. I requested it be sent to my text. It was, and when my shippment did arrive, there was an invoice included. ?? When looking through my shippment, I received Whal #15 blades. I ordered #30 blades. So I have two blades that are unusable. This was a terrible transaction, and I will be ordering from another supplier from now on. I supplied my entire Spa with you. no more.

I placed an order through pet edge. The order was roughly $110 for three items but they only took out about $93. I waited about a week to see if the items would be delivered or if the rest of the money would be taken out of my account. Nothing happened, so I requested that the order be canceled. A representative responded and confirmed the cancelation. Another week later, I received an invoice for only one of the three products I had originally ordered. I responded to the representative who sent the invoice and explained that I had canceled this order and to please not send me anything or charge me. Next thing I know, I'm charged $63 and the item was delivered shortly after. I did get refunded the original $93 but I was extremely disappointed with their service. I will not be using PetEdge again.