PetflowReviews of petflow.com

Took more than a week to receive my package. 1. Said it would be delivered Friday 2 then said Saturday 3.sunday I was told pkg had been picked up for delivery. 4. Said will be delivered Monday. 5. Finally was delivered on Tuesday.

hope you don't need your order in a hurry, and if you select autoship you have to contact them to cancel it.

The website said they had my dogs prescription dog food in stock. Let me order it and charged me. I also ordered a dog toy. The order shipped and I only got the toy. I called the petflow to see where my food was. They told me the were out of stock. Didn't offer a refund I had to ask for it.

My order went in but no estimate given if it is on the way or when it would arrive. Called to speak with Customer Service and was told they’d look into it and get back to me. Still haven’t heard from anyone. My dog is on a Rx food and the food supply needs to be consistent!

Placed an order because they showed it in stock, only to find out after I called them they didn’t have it after they told me it was shipping from the Florida warehouse. Then I was told I was getting a refund, only to have it ship 2 days later. Not very happy for a first time customer. I will never order from them again. Very poor customer service and very unorganized company.

Watch out for this company, they put you on automatic re-ordering, I did not want everything and I would like the company to take it back. I had told the sales person I did not want my order to ship, and they shipped it the next day anyways.

My 1st order took forever to get to me I order from chewy 2 days after petflow and chewy got to me faster. When I finally got my full order one of the bags was ripped with tape over it and I been trying to place another order but they keep canceling it so I wouldn't recommend them go to chewy or petco!

Inventory was incorrect that it had my dog's food let me place my order a couple days later give me a email saying they don't have it