PetflowReviews of petflow.com

slow, no communication or follow threw

When ordering, you promised delivery within 3-4 days. Instead, it took over 10 days. Part of the issue was that at least one type of the 4 types of canned dog food I ordered was back ordered, so you held the entire order until you could fill it completely. That was not okay. The dog needed her special food and we had to make an extra run to Petco in order to get her what she needed while we waited for your order to arrive which was what I was trying to prevent in the first place by ordering from PetFlow.com. I honestly don't know if I would order from you again.

I am not sure what I expected from the rug, but it really does not work. I stiill have to clean paws with another towel.

had to order more then wanted to get free shipping, coupons didn't work, took longer then expected to receive product

After receiving half of my order damaged, I had sincere faith in the fact that I would be reimbursed for the 6 cans of Instinct Rabbit Formula or at least have them replaced at no charge. I was wrong. In order to make this right, I have to place another order, to then have 6 cans free. It wouldn't be such a big deal, but what if I didn't want to order from PetFlow again? My cat is very old and regretfully, may not be with us much longer. Having this sort of experience only damages my faith and confirms my belief that companies like this are only in it for the money and could care less about our pets. They can keep their 6 lousy cans. I won't be ordering again!

I would not recommend ordering anything from Petflow. It took nearly two weeks just to receive dog waste bags.

Should have been delivered either the next day or day after. That's why we shop online. I ended up having to make a special trip to a pet store to buy food because the delivery took too long to arrive. Prices nothing special either. Had annoying surveys we were forced to answer. Would not use this service again.

I love Pet flow! I have shared the site with many of my friends but the delivery has been HORRIBLE!!!! I am still waiting for food that I never got and still do not have!!!!!! NOT very happy right now!