PetflowReviews of petflow.com

My last order took over a week to ship and almost 2 weeks to get. Way longer than previous orders

Placed my order and a couple days later received a message that some items were no longer in stock. Took about a week for delivery. Won’t be ordering from Petflow again. Back to Chewy!

Fed ex driver is awful. Leaves packages wherever he wants. I have put complaints to the company but nothing changes.

Great value but totally dis functional web site

When I ordered I had a difficult time finding the size I needed.

The shipping needs to be faster. I ordered on 7/17 with delivery today 7/29. If you want to be competitive with chewy.com you need faster shipping.

I've purchased the same dog food from Pet Flow for quite some time now without any problems. This last order when my package arrived it contained an entirely different brand in a different size bag than what I ordered. When I called Pet Flow they were apologetic and sent a replacement with the correct product. I still had to repack the wrong order and tape it up and put it back out for Fed Ex to collect which was a minor inconvenience but one I shouldn't have had to deal with.

Website offers out-of-stock item for sale including completion of transaction, charging credit card and promise of delivery. Only later do they figure out they cannot fulfill. This is a contract in good faith that is reneged by the seller - breach of trust - would not use PetFlow in the future.