rired
Posted
The shipping was by slow boat
The shipping was by slow boat. Very disappointed in that.

Excellent
57,206 reviews
Petflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 3,061 reviews with 3 stars · Clear filters
rired
Posted
The shipping was by slow boat. Very disappointed in that.
DAWN D.
Posted
The web site is difficult to navigate. It takes several attempts to order a bag of dog food
NANCY V.
Posted
The Person was very kind, but as soon as I hung up the phone, my order was delivered. It seems to me she should have been able to tell it was shipped. I never received an email stating my order was shipped
KAREN L.
Posted
I have yet to get my order. It was easy ordering.
Packoffour
Posted
Cannot cancel an auto ship online. Cannot update expired credit card on auto ship online. Had to call, nobody available until 9 am eastern. Finally pause auto ship and place new order. Do not ever set up any auto ship.
Ana A.
Posted
My order arrived later than expected and some of the items were damaged, leading to a frustrating return process! PetFlow has its pros and cons, and I would advise potential customers to weigh them carefully before making a purchase.
GAIL M.
Posted
My order came with 4 cans dented out of 12 and this is not the first time....
CARA M.
Posted
Shipping took way longer than Chewy's and the box that FedEx eventually delivered was in horrible shape.