Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Theodosia
Posted
I bought some tinned dog food the other day and was very surprised at how quickly I received the shipment. I have had very good service as well as good choices from this company over the years, but this particular time I was incredibly impressed by how fast I got the food and it was providence since I had just run out of tinned dog food that morning. I really like this website, and will continue to utilize it .
Customer
Posted
I honestly love Pet Flow for it's great prices and free shipping on dog food. My only issue is upon trying to cancel a recurring order, it's difficult at best. You can do everything else online... except cancel. For that, you must wait on a phone for nine and a half minutes for someone to pick up and ask you "Are you sure you want to cancel?" Does anyone wait nine and a half minutes on a phone only to say "No, just kidding. I just like being on hold and listening to elevator music..." Everything else thus far has been fantastic!
Sneakers
Posted
I shop with PetFlow often, and I am always amazed when FedEx pulls up to the door with my delivery of cat litter!! This last delivery, unfortunately was poorly packed. The box was coming apart at the seams because it was overstuffed. 60 pounds of cat litter and 20 pounds of dog food, plus a bag of cat food was too much for the box that it was packed in. The FedEx delivery person was very nice and helped me get the box in the house, as it was too heavy for me to lift. Usually, the cat litter is packed by itself, and often packed in manageable size boxes. This shipment was just overpacked.
Mary P.
Posted
I order this on a Thursday to be shipped on a Tuesday and I had it by the following thursday! Would use this service again!!
Customer Danny N.
Posted
good sale proce on food
Tanya
Posted
Fast shipping, all pars of order were there, nothing missing
J L.
Posted
I found PetFlow when I was looking for special dog food that our pups need and not only did they have it, but they had the best price on it. They also have an auto ship option witch is nice. I recently had to call their customer service dept. and what a GREAT experience that was. They really do seem to care, and want to do what is best for their customers, but human and furry.
Loretta
Posted
I ordered a box of 100 puppy pads and pork pizzles for my dog. The prices are great, the shipping is fast. The only thing I did not like was that I had to purchase $35 worth of items to "qualify" to make this purchase.
