Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 5,166 reviews with 4 stars · Clear filters
Customer
Posted
I am happy with the transaction I had with Pet Flow- my order was processed very quickly, even with a prescription having to be verified. The only thing I dislike is the daily onslaught of promo emails. I get it, you have deals. I just bought food, I don't need anymore yet. Sheesh! Maybe cut the emails down to a lesser frequency. My inbox is getting tired!
Hannah
Posted
AFter making an initial order and not having recieved a shipment or update after 8 days, I contgacted PetFlow to see what happened. They explained to me that they had been unable to reach my vet to verify the perscription and offered me a credit. Though I wish someone would have contacted me to tell me there was an issue, the resolution was quick,
Erica
Posted
It was a good discount for a first time buyer. If the prices can always be that low I would continue to use the site, if not I'll use someone else who can.
Cynthia C.
Posted
I've been waiting for the Royal Canin 30% off sale and it was finally here. The email says "Offer ends August 26, 2014 at midnight." and so when I placed the order at 9:15 pm on 8/26 here in the west coast, I was surprised to see that the offer has expired. You should have stated the time zone for when the offer was to expire. I missed it by 15 minutes.
jeff S.
Posted
good service happy to use you again too many emails!
Tina
Posted
I was happy with the prompt service on my recent order. However, without the 20% off coupon, your prices would not have been competitive.
Jagz
Posted
My overall experience was very very good. The website is user friendly and everything was delivered reasonably quick. The shirts that I ordered are as cute as I expected. The size of the shirts runs very large. I intended to use this shirt as a shirt but will now use it as a sleeping dress. I haven't washed them yet so I am not sure if they will shrink.
Customer
Posted
Overall I'm fairly happy with PetFlow. Shipping was a little slow and even with 2 big cases of food I didn't quality for free shipping. Will be going back to the other site where the overall price once shipping is factored in is cheaper.
