PetflowReviews of petflow.com

I've been using Petflow for quite a while. I've never had a problem with my auto ship until they changed their website. I do change the ship date and change items occasionally but have been unable to and had to call customer service for the past 3 months. I would give them an excellent rating if not for the website issue.

I love this site! Not only can I get the brand I trust but all the blowout pricing on treats and toys is great!

Petflow is one of the few vendors that regularly supplies Acana's Simple Ingredient dog foods. This is a life saver both for me and my dog who has severe food allergies. It's not the easiest website to search for dog food, but when you know what you want it's not that big of an issue. However, the check-out process is a bit buggy if you check the box for same address for billing and shipping. Also, the multiple request to sign up for delivery subscriptions during check-out is a little annoying. I try to rotate my dog's food type every 3-4 months to maximize nutrition and minimize allergies from overexposure. A subscription is not conducive to food rotations.

I've switched my on-line purchases of pet supplies to PetFlow from a couple of their competitors, simply because PetFlow's free shipping means 100% free shipping.... whereas with other companies, free shipping is qualified, their free shipping offers don't apply to a long list of heavy/bulky items. Service is always prompt, and prices are comparable to other on-line and local retailers. My one complaint, and it's a minor one, is that their packages don't always hold up well during shipping. I've never actually had one fall apart, but they often arrive with the tape tearing and the box bulging or bending.

This was my first time purchasing from PetFlow. I bought a variety of treats for my dogs and I was wowed by the price of them! They were such a deal. The shipping was prompt and everything was great. I received my purchase about a week later. The only thing that detracted from the excellent experience was that my easily crushable dog treats were shipped in a packing envelope. Needless to say, I have a lot of crumbs and powder at the bottom of my treat bags. My only wish is that they had put the treats in a box and shipped them that way. Would I buy from them again? Sure.

I have ordered twice from Petflow and love the prices and all of the different products they offer, as does my black lab. The only downside would be the turnover time, it takes about a week to get what you order, so be aware if you need food ASAP.

I was buying my dog food from Petsmart and found a discount with petflow from my credit card and they have better prices and everything gets delivered right to my door!

We got the food in a timely fashion, but I didn't receive the 3 night lights I ordered. Thanks for quick service!