Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 3,061 reviews with 3 stars · Clear filters
MARK B.
Posted
My total order was to receive 15% off...however, my order was split and I only received 15% off on the lesser item and was taxed on both. I may inform my credit card company of this transaction based on your response.
Linda N.
Posted
Took way to long to get here. This was a cat food order and I'm use to getting it at least in a couple days when I order from Amazon or Chewy. Not sure I'll order from them again.
John
Posted
I have purchased many Milk Bone pill pocket packets. They usually come in 5 pouches per box which helps to keep them from being crushed in shipment. I usually purchase 4-5 boxes at a time. Shipping is slower then other suppliers.
DIANA T.
Posted
Was very disappointed with shipping time for this order. And delivery information was delayed twice
arnold G.
Posted
I was told to mail in the prescription for the product.Than I got an email that they did not have the product and now I don't have the prescription. It would have been a lot easier if I was told they did not have it.
Marcie G.
Posted
Seemed to take a long time from order to delivery but mist disappointing was a couple of the cans were dented and leaked all the liquid throughout the box.
FRANCES D.
Posted
Got the wrong product, they did reach out but still waiting to see how we go about sending it back and get our refund. Fran Dolmage
Johanna J.
Posted
Website was easy to use, but unfortunately it said that one of the items I purchased was in stock, but days later I received an email that said that they actually did not have it in stock since it's backordered. They said I wouldn't be charged until they actually ship it out, which unfortunately they had no date predicted for when it would actually be available. I emailed them and they were able to cancel the order so I wouldn't be waiting not knowing when I would be charged for something I can try looking elsewhere. I would really wish that they would have changed the website to say that it was not in stock but it is back ordered or something. When I tried going back to the original website it said that it was still in stock. They were very friendly when I emailed them to cancel the order.
