PetflowReviews of petflow.com

Your website said the wet cat food WAS in stock. I never received my order because you are out of the food.

Fraud team kept flagging my credit card and cancelling my shipment, even though I've purchased here many times and there was no issue with my bank.

I placed an order and two days later I received an email from you saying something like your fraud review team advised you not to fill my order. No explanation. I've never had anything like this happen to me before.

Terribly disappointed with this retailer. Order was confirmed yet I never received a shipping notification. When I requested a status update, was told their Fraud Prevention team suggested not filling the order. What a load of crap. I use the identical payment source on a daily basis without issues. Or did they not actually have product to fulfill the order? Will never know. I invest quite a bit of money monthly for pet care and was hoping to have a new source in PetFlow. Never again. Their loss.

My order is constantly being canceled. Why can't I stay on a list until the product is back in stock so it can be shipped to me.

Ordered cat food on sale. 5 cases, received email item was out of stock. Very disappointed. Should have been offered sale price when item returned to stock

Ordered food. Got message later that it was out of stock. So website isn't accurately updated. Waited as they said they would ship as soon as they got it in stock. Then I got a message that they canceled my order. So this was the first and last time I will try this site.

I ordered a couple hundred dollars worth of stuff. All but 2 items were unable to be shipped and on backorder. Why do they have items listened that they clearly don't have in stock? One or two items - ok. But pretty much my entire order? You might want to call and ask if they have the items you want before ordering. What a joke.