Excellent
57,206 reviews
PetflowPetflow was founded in 2010 with one thing in mind: to make it easier for pet parents everywhere to get the highest quality foods around at great prices. We carry nearly 150 brands of the finest dog and cat food, treats and more, and ship them directly to your doorstep on a convenient Auto-Ship delivery schedule.Based in Pennsylvania with teams and facilities on both coasts, our talented staff are dedicated to providing our customers with the best service possible. Life is full of challenges, but we think that keeping your pantry stocked with pet food shouldn't be one of them! Keeping pets all across the country happy and healthy is our core mission.
Petflow (petflow.com) has 57,206 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 43,824 reviews with 5 stars · Clear filters
NORMA R.
Posted
First having it delivered to my door is a plus. Second the delivery is always on time. The price is right. Easy process.
Response from Petflow· Jul 22, 2026
Delivered to your door, on time, at the right price, with an easy process. That is everything we want every pet parent to experience! Thank you for the kind words and for shopping with Petflow.
customer
Posted
Thanks, dogs very happy
Response from Petflow· Jul 22, 2026
Happy dogs are what we are all about! Thank you for choosing Petflow and giving us the chance to keep those tails wagging.
SUSAN L F.
Posted
Always prompt delivery and the best customer service ever! I’ve been a customer for around 20 yes and love you guys!!
Response from Petflow· Jul 22, 2026
We are so grateful for your loyalty and kind words! Customers like you are what make what we do so rewarding. Thank you for being such a wonderful part of the Petflow family and for continuing to trust us with your pets' needs.
LOUISE M.
Posted
Assistance changing my order.
Response from Petflow· Jul 22, 2026
We are glad we could help get that sorted for you! Making changes to your order should always be a smooth experience. Thank you for choosing Petflow.
NISHI J.
Posted
Great service and very helpful
Response from Petflow· Jul 22, 2026
Great service and helpful every time is what every pet parent deserves! Thank you for the kind words and for shopping with Petflow.
Risa
Posted
Products that I can’t find anywhere else. Great customer support, a real live person when you need them. Order is always perfect.
Response from Petflow· Jul 22, 2026
We love hearing this! Being able to carry hard to find products and pair that with real, helpful support and accurate orders is exactly what we are here for. Thank you for the kind words and for choosing Petflow!
Lisa S.
Posted
Site was very easy to use. The food I get delivered is always in good condition and timely.
Response from Petflow· Jul 22, 2026
Easy to use, great condition, and always on time. That is the experience we want every pet parent to have! Thank you for shopping with Petflow.
PAULETTE V.
Posted
Good company. Stands behind their product. Excellent customer service and easy to contact.
Response from Petflow· Jul 22, 2026
Standing behind our products and making it easy to reach us are two things we take very seriously. Thank you for the wonderful words and for choosing Petflow!
