Steve P.
Posted
As far as I can tell
As far as I can tell, this company stole my money.
Response from Petkey· Oct 15, 2018
Hello, we will follow up with you directly regarding the pet you registered online with us.
Excellent
5,824 reviews
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 351 reviews with 1 star · Clear filters
Steve P.
Posted
As far as I can tell, this company stole my money.
Response from Petkey· Oct 15, 2018
Hello, we will follow up with you directly regarding the pet you registered online with us.
customer
Posted
I do not have a pet finder account with you.
customer
Posted
I couldn’t even get mine done, I paid and got ripped off! Very disappointed customer, I saw many bad reviews afterwards. I should have done my homework in this company.
Response from Petkey· Sep 25, 2018
I will follow up with you directly as I do see that you successfully registered Lola on 8/27/18. Everything appears to be complete and active.
Manuel C. G.
Posted
No Satisfaction finding my dog Waste of money
Response from Petkey· Sep 17, 2018
Please know that we are doing everything we can to get the word out about Bruno being stolen. We will continue to circulate alerts and spread the word. If we hear anything we will contact you right away.
customer
Posted
Unhappy with PetKey. I asked for help when my pet's name was not correct on the key. They replied that they would correct the error and send me a new one, but they didn't. Really unfair? Made a bad impression.
Response from Petkey· Sep 10, 2018
Hello I do see that you accidentally entered your name in as your pet's name and we would be happy to correct that and send you a new tag but we haven't heard back from you yet with what your pet's name is. Please send us your pet's name and we can get a new tag issued to you right away. Please email your pet's name to [email protected].
Margaret C.
Posted
My daughter ‘s dog was taken in Phoenix, Arizona the night she passed away. Having the dog chipped does not prove ownership. I must now take this woman to court to get the dog back. A big long ordeal. Police say it is a civil matter even though I can prove we have had her since she was a pup. So sad this girl will not return the dog. Very sad the chip does not prove ownership. This company cannot help in any way either.
customer
Posted
I have not received my order yet.
Response from Petkey· Aug 28, 2018
We are sorry to hear that you did not receive Zoey's tag. Our records indicate that her tag was shipped. I am going to follow up with you to verify the address so we can get one out to you right away.
Miranda
Posted
Very disappointed in my purchase. The $45 "registration fee" and the $15 microchip tag were a complete waste of time and money. I never got an order number, confirmation number, or tracking number. The tag finally arrived over 3 weeks later with no updates. The lettering on the tag is crooked and very unprofessional looking. My cat wore the tag for one day inside and the coating is already being scratched off. I emailed PetKey informing them of all of this and asking for a refund. Instead I got a voicemail from someone named "Steve" saying there must just be some confusion on my end. NO APOLOGY AND NO PROMISE TO MAKE THE SITUATION RIGHT. What a complete waste of $60.
Response from Petkey· Jul 18, 2018
I am so sorry to hear that the mail took so long to get Jasper's tag to you and that it sounds like it wasn't personalized correctly. It looks like they did issue another one to be sent out to you so I am going to follow up with you on that.